Lead Lane Manager

OPUS Global•Derwood, MD

51d•$19•Onsite

About The Position

Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. Our Lead Lane Manager actively supports and guides the emission testing team, creating a smooth, efficient, and welcoming emissions testing experience

Requirements

High school diploma or equivalent
Completion of certification training program for emissions testing
Customer service and cash-handling experience, required
Friendly, professional communication skills
Strong organizational skills and attention to detail
Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time)
Comfortable with outdoor temperatures and able to lift up to 20 lbs

Nice To Haves

Supervisory experience is preferred, but not required

Responsibilities

Lead the lane inspection team to ensure operations.
Conduct emission tests on customer vehicles.
Assist in the training and mentoring of new lane inspectors through the onboarding process.
Clearly communicate to customers to explain the testing process and test results.
Address customer concerns and escalations as needed.
Create a clean and professional environment to keep our station clean and welcoming.
Other duties as assigned.