Lead IT SAP Engineer- onsite in East Chicago, IN

A.C. Coy•Middletown, OH

3d•Onsite

About The Position

The A.C.Coy Company has an immediate opening for an IT SAP Engineer. As a Lead SAP Basis Administrator at Cleveland-Cliffs, you will be part of a team providing support for the SAP production environment as well as participating in strategic projects as needed. The ideal candidate will have extensive experience in SAP Basis administration, S/4 HANA upgrades and migrations, and on-premises and cloud infrastructure. This role involves managing and optimizing our SAP landscape to ensure high availability, performance, and reliability.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
10+ years in SAP Basis administration, with at least two full end-to-end implementation or upgrade cycles
Proficiency in SAP S/4HANA, SAP GRC, SAP BTP and SAP TM system administration
Experience with operating systems Unix/Linux (primarily SUSE) and Windows
Excellent problem-solving, troubleshooting and analytical skills
Project management skills to handle multiple tasks and meet deadlines
Strong verbal and written communication skills
Knowledge of IT Service Management fundamentals
Proficiency in English

Nice To Haves

Certifications: SAP Certified Technology Associate (SAP HANA); ITIL or Project Management (PMP) certifications are highly valued
Experience with Cloud ALM changes process and test orchestration
Experience with SAP Cloud products (SAP IBP, SAP C4C, SAP CPI, SAP IBP)
Experience with SAP HANA 2021 or more recent version

Responsibilities

System Installation and Configuration: Install and configure SAP systems, including the underlying database
Performance Tuning: Monitor and optimize the performance of SAP systems
SAP with RISE: Serve as the primary technical liaison to SAP for RISE (Service Delivery Manager, Technical Service Manager) for incidents, service requests, and escalations
System Upgrades and Migrations: Plan and execute system upgrades and migrations of SAP products
System Integration: Ensure seamless integration of SAP with other SAP and non-SAP systems
Transport Management: Manage the SAP transport system to move changes across different environments
System Monitoring and Troubleshooting: Conduct regular system health checks and troubleshoot. Experience using Cloud ALM to monitor SAP landscape
Documentation: Maintain detailed documentation of system configurations, changes, and updates
Access and Security Management: Manage end user, privileged user, roles and profiles. Administer SAP security at the Basis layer (RFC destinations, SNC, Single Sign-On, STRUST certificates, secure profile parameters). Experience with SAP GRC-Access Control or IAM tools for user provisioning and access management controls, including Segregation of Duties
Work closely with other IT teams and stakeholders to ensure successful implementation and operation of SAP systems
Provide technical leadership and coaching to junior analysts and act as an escalation point for complex technical incidents