Lead IT Infrastructure

Philip Morris International • Aurora, CO

1d • Onsite

About The Position

Lead IT T&PE – Aurora, CO Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. Your ‘day to day’: Lead the technology component for our customers in Factories and Labs as the local face for any Technology & Platform Engineering (T&PE) products. Keep our customers informed about product portfolio, roadmap and specific planned activities affecting them as well as collecting their feedback on product value and effectiveness and plans affecting our products. Actively participate in all local IT projects carrying out accurate adoption of T&PE products, methodologies, standards, and guidelines in order to ensure quality of delivered work and alignment to project requirements. Plan and manage local T&PE budget in collaboration with product teams, local T&PE vendors, contracts, and procurement management. Ensure T&PE expenditure, including capital expenditures, are properly documented, budgeted, and approved in line with local and PMI requirements. Coordinate and perform hands on last mile local activities (project and incidents) for infrastructure aligned with the T&PE operational model. Manage local T&PE contractors and global vendor representatives, keeping a strong relationship with all support teams to achieve effective end-to-end service delivery, acting as escalation point for critical T&PE incidents or deliverables not matching customer needs. Monitor, execute or enforce the execution of activities in line with the Compliance requirements and vulnerabilities reduction. Who we’re looking for: Legally authorized to work in the U.S. Commutable distance to Aurora, CO. 8+ years of experience in IT Infrastructure Management, with a strong preference for candidates with Managed Services experience. Bachelor’s Degree of IT or related field. Strong knowledge of network management on level of CCNA (certificate, even expired one is a plus). Basic knowledge of on-prem. hosting services technology (MCSA, VMware, Hyper-v). Experience with Continuity and Disaster Recovery plans for IT Infra services. Basic knowledge on AWS. 3+ years of experience in Project management in IT infrastructure. Basic Service management knowledge (ITIL or other framework). Strong experience in vendor management, contractor management, stakeholder management.

Requirements

• Legally authorized to work in the U.S.
• Commutable distance to Aurora, CO.
• 8+ years of experience in IT Infrastructure Management, with a strong preference for candidates with Managed Services experience.
• Bachelor’s Degree of IT or related field.
• Strong knowledge of network management on level of CCNA (certificate, even expired one is a plus).
• Basic knowledge of on-prem. hosting services technology (MCSA, VMware, Hyper-v).
• Experience with Continuity and Disaster Recovery plans for IT Infra services.
• Basic knowledge on AWS.
• 3+ years of experience in Project management in IT infrastructure.
• Basic Service management knowledge (ITIL or other framework).
• Strong experience in vendor management, contractor management, stakeholder management.

Responsibilities

• Lead the technology component for our customers in Factories and Labs as the local face for any Technology & Platform Engineering (T&PE) products.
• Keep our customers informed about product portfolio, roadmap and specific planned activities affecting them as well as collecting their feedback on product value and effectiveness and plans affecting our products.
• Actively participate in all local IT projects carrying out accurate adoption of T&PE products, methodologies, standards, and guidelines in order to ensure quality of delivered work and alignment to project requirements.
• Plan and manage local T&PE budget in collaboration with product teams, local T&PE vendors, contracts, and procurement management.
• Ensure T&PE expenditure, including capital expenditures, are properly documented, budgeted, and approved in line with local and PMI requirements.
• Coordinate and perform hands on last mile local activities (project and incidents) for infrastructure aligned with the T&PE operational model.
• Manage local T&PE contractors and global vendor representatives, keeping a strong relationship with all support teams to achieve effective end-to-end service delivery, acting as escalation point for critical T&PE incidents or deliverables not matching customer needs.
• Monitor, execute or enforce the execution of activities in line with the Compliance requirements and vulnerabilities reduction.

Benefits

• We offer employees a competitive base salary and the potential to receive a discretionary annual bonus.
• Employees (and their families) also have the option to enroll in our company medical, dental and vision plans.
• The company offers flexible spending accounts for health care and dependent care, as well as health savings accounts for those that choose to enroll in a high deductible health plan (HDHP).
• Employees are auto-enrolled in our company’s 401(k)/Deferred Profit Sharing (DPS) Plan, which provides for both annual 5% employer matching contribution and an annual employer contribution.
• As a new hire, you will enjoy an allotment of paid vacation time, paid sick time, 12 paid company holidays, and 3 paid floating holidays.
• We also provide our employees with paid parental leave, paid family and medical leave, paid bereavement leave, paid sick and safe time, paid public emergency leave, paid time off for jury duty, and paid time off for certain activities relating to their status as a victim of domestic violence, sexual assault, stalking, or crime.
• The company offers unpaid national guard and reserve leave, unpaid civil air patrol leave, unpaid qualified volunteer leave, and unpaid time off for employees engaging in certain activities relating to criminal proceedings.
• The company also provides basic life insurance, accidental death & dismemberment (AD&D) insurance, and short-term and long-term disability insurance to employees at no cost.
• Employees have the option to purchase supplemental life and AD&D coverage for themselves, spouse, and dependent children.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level