IT Infrastructure Manager/ Lead

Indigo Beam • Dallas, TX

2d • Onsite

About The Position

We are seeking a hands-on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi-plant manufacturing environment. This role owns on-premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy.
Key outcomes
The successful candidate will:
Take a hands-on approach early to stabilize and improve core infrastructure operations.
Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).
Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.
Reduce technical debt and operational risk through disciplined remediation and standards.
Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).
This role is not
A pure cloud architect position
A network-only role
A helpdesk management role

Requirements

• Hands-on experience with: Windows Server / Wintel environments (including legacy system remediation)
• VMware (VM lifecycle, performance tuning, patching, tooling hygiene)
• Backup & Recovery with Veeam
• Enterprise storage (SAN/NAS — HPE Nimble, StoreOnce, QNAP, or similar)
• Active Directory & Group Policy (identity hygiene)
• Operational ownership of Microsoft 365 / Exchange / SharePoint
• Azure infrastructure
• Experience working with MSPs / MSSPs (governance, escalation, SLAs)
• Multi-location infrastructure ownership (plants + HQ)
• Hands-on troubleshooting, plus leadership accountability

Nice To Haves

• Networking (Cisco, WAN, SD-WAN) — operational leadership, vendor management
• Firewalls, VPN, security tooling — coordination with SOC/XDR/SIEM partners
• SQL Server administration (non-DBA) — able to collaborate with a DBA MSP
• Cloud exposure (Azure, Microsoft 365) — hybrid-first mindset
• BCDR strategy — planning, testing, confidence building

Responsibilities

• Take a hands-on approach early to stabilize and improve core infrastructure operations.
• Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).
• Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.
• Reduce technical debt and operational risk through disciplined remediation and standards.
• Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed