Lead Fountain Worker - Starbucks - Excalibur

Excalibur Hotel & Casino • Alpharetta, GA

2d • $22 • Onsite

About The Position

As a Lead Fountain Worker for Starbucks at Excalibur, you will take on a leadership role within a high-energy café environment, supporting the team while ensuring a clean, organized, and welcoming space that enhances the overall guest experience. With your warm smile, attentive service, and hands-on approach, you will engage with guests and teammates alike—helping create memorable moments that resonate long after their visit. Join us in delivering consistent, WOW experiences that reflect the Starbucks brand and keep guests coming back for more.

Requirements

• High School Diploma, GED or equivalent required
• Work varied shifts, to include weekends and holidays required
• Must be 18 years of age or older
• 6+ Months of Prior Relevant Experience as a fountain worker and/or cashier in a similar environment preferred
• 2 years of Barista experience at Starbucks or a similar environment preferred

Responsibilities

• Lead, coach, and train a shift of approximately 3-12 employees
• Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
• Pack and complete order per guests' preference with necessary condiments
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Establish par levels for daily orders and complete daily order sheet

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED