Lead Facilities Technician

JLL•Spencerville, OH

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Lead Facilities Technician manages and performs routine reactive and preventative maintenance tasks across multiple fields including electrical, HVAC, plumbing, and fabric repairs. This role involves leading a multi-skilled team to deliver day-to-day support ensuring smooth facility operations while providing exceptional customer experience. The position requires collaboration with Facilities Managers and on-site teams to complete planned maintenance and reactive tasks in accordance with service level agreements and regulatory requirements.

Requirements

Technical certification or training in facilities maintenance, electrical, HVAC, or plumbing trades
Minimum 3-5 years of experience in facilities maintenance or building operations
Knowledge of mechanical and electrical systems, plumbing, and fire safety system
Experience with maintenance management systems and work order processes
Understanding of health and safety regulations and permitting to work procedures
Strong leadership skills with ability to oversee technicians and coordinate maintenance activities
Proficiency with documentation systems and ability to generate regular reports

Nice To Haves

Experience leading multi-skilled maintenance teams in commercial facilities
Knowledge of building automation systems and energy management practices
Familiarity with service level agreements and client account management
Experience working with contractors, vendors, and project coordination
Understanding of sustainability initiatives and utility consumption reduction
Customer service experience with ability to communicate effectively with various stakeholders
Knowledge of JLL processes, systems, and standards or similar professional services environment

Responsibilities

Oversee site technicians and planning schedulers to ensure all planned maintenance and reactive tasks meet or exceed service level agreements
Perform maintenance and repairs on mechanical and electrical plant equipment, plumbing components, fire safety systems, and building automation systems
Complete documentation for fire extinguishers, fire suppression systems, building alarm contacts, and other critical building systems
Coordinate with contractors and vendors while conducting risk assessments and following safety protocols and Permit to Work procedures
Ensure all work orders are completed and closed in full compliance with JLL processes and Equipment Maintenance Systems
Provide technical support for projects, undertake small installation works, and perform general handyman tasks including lock repairs and door maintenance
Generate regular reports on engineering activity and collaborate with internal teams to resolve unique situations with professionalism