Lead Engineer - Fleet Management

GE Vernova • Greenville, NC

1d • Onsite

About The Position

Join GE Vernova’s Product Service Engineering team and play a pivotal role in the energy sector, where every day presents new challenges and opportunities to make a global impact. As Lead Engineer—specializing in Gas Turbine Combustion Systems—you’ll be at the forefront, working directly with customers and cross-functional teams to resolve complex technical issues in real time. Your responsibilities will span from urgent daily troubleshooting to in-depth root cause analyses, each carrying significant, long-term implications for both GE Vernova and our global customer base. The role involves serving as the primary technical contact for customers, rapidly addressing urgent combustion-related challenges, tackling high-stakes technical problems, interfacing with design, commercial, and field teams, establishing strong internal relationships, working with suppliers, preparing and presenting technical information, participating in continuous improvement initiatives, providing global field support, and contributing to product innovation.

Requirements

• Bachelor’s Degree in Mechanical, Aerospace, Materials Science Engineering, or related engineering field of study from an accredited college or university.
• 5+ years of experience in Design, Repair, Testing, Manufacturing, or Operations
• Ability to travel globally to customer gas turbine sites and offices to support root cause investigations, critical outage inspections, and customer communications (user conferences or technical meetings); typically <5% travel.
• Ability and willingness to support off-hours occasionally to support customer issue resolution.

Nice To Haves

• 7+ years’ experience in design, repair, manufacturing, or maintenance of gas turbine combustion systems.
• Proven mentoring skills with a commitment to coaching and continuous improvement.
• Strong multitasking and project delivery abilities; effective in fast-paced environments.
• Demonstrated leadership and sound decision-making under pressure.
• Clear communicator, able to convey complex technical information across all organizational levels.
• Effective team player with a global mindset, comfortable working across cultures.
• Customer-focused with experience in customer-facing roles; anticipates and meets customer needs.
• Self-starter with strong initiative and cross-functional collaboration skills.
• Advocates for and implements process improvements.
• Excellent written and verbal communication skills.
• Skilled at building relationships, energizing teams, and connecting with others.
• Business-oriented, driving tasks to achieve objectives.
• Solid project management experience.
• Composed and decisive in challenging, safety-critical situations.

Responsibilities

• Serve as the primary technical contact for customers, rapidly addressing urgent combustion-related challenges to ensure safe and reliable turbine operation. Deliver solutions and guidance with a focus on accuracy, quality, and promptness to consistently exceed customer expectations.
• Tackle high-stakes technical problems as they arise, applying engineering expertise to diagnose issues and deliver actionable solutions—often under tight deadlines and in demanding environments. Ensure all responses are thorough, precise, and timely, maintaining the highest standards of technical excellence.
• Interface with design, commercial, and field teams to resolve technical issues, drive root cause analyses, and implement effective solutions that meet both customer needs and GE Vernova’s business objectives. Apply rigorous engineering techniques and processes to achieve uncompromising accuracy, exceptional quality, and swift resolution.
• Establish and maintain strong relationships with internal interfaces to ensure customer requirements are fully understood and proactively addressed. Foster collaboration and effective communication across teams to consistently deliver on customer expectations.
• Work closely with both external and internal suppliers to identify and implement the most cost-effective solutions that meet customer requests. Ensure that all recommendations and actions maintain GE Vernova’s standards for accuracy, quality, and timely execution.
• Prepare and present clear, impactful technical information to customers and senior leadership, translating complex engineering findings into practical recommendations. This includes User Conferences and other customer touchpoints, as well as written communications such as Technical Information Letters (TILs or ETCs), which must provide clear, accurate, and timely instructions to gas turbine customers regarding technical issues, risks, and recommendations for resolution.
• Participate in Lean Action Workouts and lead Kaizen projects to enhance internal service processes and drive quality improvements. Proactively identify and implement solutions that improve accuracy, efficiency, and responsiveness across all aspects of service delivery.
• Travel to customer sites to provide hands-on support during planned and unplanned outages, technical reviews, and critical inspections. Ensure that all field interventions are executed with precision, high quality, and within required timeframes to minimize operational disruption.
• Collaborate with design and development teams to introduce new products and technologies, shaping the future of reliable, efficient power generation. Contribute to innovation efforts with a commitment to accuracy in design, quality in execution, and timely delivery.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Prescription drug coverage
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• Access to Fidelity resources and financial planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability benefits
• Life insurance
• 12 paid holidays
• Permissive time off
• Discretionary annual bonus
• Relocation Assistance Provided: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior