Lead Engineer, End User Computing and Desktop Engineering

CatalentOlive Branch, MS
1dRemote

About The Position

This is a full-time salaried remote position. We are seeking a highly experienced Lead Engineer, End User Computing and Desktop Engineering to lead our endpoint management strategy and operations. This role will oversee a team of managed service engineers and be responsible for the design, deployment, and lifecycle management of computing environments across the enterprise, ensuring secure, scalable, and user-friendly solutions.

Requirements

  • Associate degree, required
  • Minimum seven years of experience in desktop engineering or EUC management
  • At least three years in a leadership role
  • Proven expertise in SCCM, Intune, Entra, and PatchMyPC for enterprise-scale endpoint management, required
  • Strong background in Windows imaging, application packaging, and device provisioning, required
  • Deep understanding of endpoint security, compliance, and automation best practices, required
  • Familiarity with PowerShell scripting and automation tools, required
  • Experience of hardware asset management and asset lifecycle, required
  • Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds

Responsibilities

  • Lead and mentor a team of engineers and desktop support specialists
  • Establish performance goals, conduct regular reviews, and foster a culture of continuous improvement
  • Coordinate with vendors and service providers to ensure SLA adherence and operational excellence
  • Architect and manage enterprise-wide deployment and configuration of devices using SCCM, Intune, and PatchMyPC
  • Oversee Windows imaging and application packaging processes, including task sequence design and driver management
  • Drive automation and standardization across device provisioning, patching, and software deployment
  • Manage incident, problem, requests and change management processes related to EUC and Desktop Engineering
  • Other duties as assigned

Benefits

  • Defined career path and annual performance review and feedback process
  • 152 hours of PTO + 8 paid holidays
  • Several Employee Resource Groups focusing on D&I
  • Generous 401K match
  • Medical, dental and vision benefits effective day one of employment
  • Tuition Reimbursement
  • WellHub - program to promote overall physical wellness
  • Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
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