Lead Engineer, End User Computing and Desktop Engineering

Catalent Pharma Solutions•Uniondale, NY

1d•Remote

About The Position

Lead Engineer, End User Computing and Desktop Engineering Position Summary: This is a full-time salaried remote position. We are seeking a highly experienced Lead Engineer, End User Computing and Desktop Engineering to lead our endpoint management strategy and operations. This role will oversee a team of managed service engineers and be responsible for the design, deployment, and lifecycle management of computing environments across the enterprise, ensuring secure, scalable, and user-friendly solutions. The Role: Lead and mentor a team of engineers and desktop support specialists Establish performance goals, conduct regular reviews, and foster a culture of continuous improvement Coordinate with vendors and service providers to ensure SLA adherence and operational excellence Architect and manage enterprise-wide deployment and configuration of devices using SCCM, Intune, and PatchMyPC Oversee Windows imaging and application packaging processes, including task sequence design and driver management Drive automation and standardization across device provisioning, patching, and software deployment Manage incident, problem, requests and change management processes related to EUC and Desktop Engineering Other duties as assigned The Candidate: Associate degree, required Minimum seven years of experience in desktop engineering or EUC management At least three years in a leadership role Proven expertise in SCCM, Intune, Entra, and PatchMyPC for enterprise-scale endpoint management, required Strong background in Windows imaging, application packaging, and device provisioning, required Deep understanding of endpoint security, compliance, and automation best practices, required Familiarity with PowerShell scripting and automation tools, required Experience of hardware asset management and asset lifecycle, required Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds Why You Should Join Catalent: Defined career path and annual performance review and feedback process 152 hours of PTO + 8 paid holidays Several Employee Resource Groups focusing on D&I Generous 401K match Medical, dental and vision benefits effective day one of employment Tuition Reimbursement WellHub - program to promote overall physical wellness Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities. California Job Seekers can find our California Job Applicant Notice HERE. Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

Requirements

Associate degree, required
Minimum seven years of experience in desktop engineering or EUC management
At least three years in a leadership role
Proven expertise in SCCM, Intune, Entra, and PatchMyPC for enterprise-scale endpoint management, required
Strong background in Windows imaging, application packaging, and device provisioning, required
Deep understanding of endpoint security, compliance, and automation best practices, required
Familiarity with PowerShell scripting and automation tools, required
Experience of hardware asset management and asset lifecycle, required
Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds

Responsibilities

Lead and mentor a team of engineers and desktop support specialists
Establish performance goals, conduct regular reviews, and foster a culture of continuous improvement
Coordinate with vendors and service providers to ensure SLA adherence and operational excellence
Architect and manage enterprise-wide deployment and configuration of devices using SCCM, Intune, and PatchMyPC
Oversee Windows imaging and application packaging processes, including task sequence design and driver management
Drive automation and standardization across device provisioning, patching, and software deployment
Manage incident, problem, requests and change management processes related to EUC and Desktop Engineering
Other duties as assigned