Lead Dispatcher

Ferguson Enterprises • Seattle, WA

8d • $21 - $35

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently hiring a dedicated Dispatcher to join our distribution team. If you have an interest in purchasing and logistics and a desire to learn new things then this is the position for you! Hours are Monday to Friday 7:00 a.m.-3:30 p.m., with the possibility of an occasional opening shift between the hours of 3:00 a.m. to 11:30 a.m.

Requirements

• High school diploma/GED
• 1+ years prior dispatching experience required
• Well organized, strong attention to detail, demonstrated integrity and professionalism
• Continued focus on improving system efficiencies and business practices
• Great communication skills and the ability and desire to lead a team
• Out of the box problem solver with a strong sense of urgency

Nice To Haves

• Experience in shipping preferred
• Prior routing experience a plus
• Industry experience preferred
• Knowledge with OSHA and DOT regulations preferred
• Proficiency in Microsoft Outlook
• DispatchTrack, Geotab, High Jump, and Trilogy software experience preferred but willing to teach the right candidate

Responsibilities

• Communicates with drivers daily on route progress, changes, and issues
• Assisting team with 15 DOT Drivers
• Works along side sales team on issues, late deliveries, amendments to route, local pickups, etc
• Communicates with customers on delivery statuses
• Ensure material is returned to correct area
• Maintain truck and route files for DOT compliance, IFTA compliance, company compliance
• Supervise and coordinate truck maintenance with local providers
• Maintain driver personnel files for compliance
• Coordinate fleet repairs
• Coordinate last minute additional runs via our truck or courier

Benefits

• At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.
• Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees