Lead Development Representative

Paysafe Ltd•Jacksonville, FL

13d•Hybrid

About The Position

Paysafe is currently looking for an experienced Lead Development Representative to join our Marketing Operations team. We are looking for A-players with drive to help us find and qualify the right clients. The sales lead qualifier participates in the earliest stages of the sales process, including reaching out to and qualifying potential prospects. This role is based in Jacksonville, Florida and offers a flexible hybrid work environment where you will have a blend of remote working days and in office days during the week. As a member of our team, you will be an important representative and ambassador of the company brand and will be a key part to drive Paysafe's growth agenda.

Requirements

Bachelor's degree in Marketing, Business, Communications, or related field, required; or additional experience in lieu of education, required.
3+ years of telephone customer service experience, customer-facing or sales experience in B2B environments, preferably in a payment technology-related field
Outbound phone experience preferred
Good knowledge of Salesforce or other CRM tools
Excellent verbal and written communication skills
Effective telephone communication skills
Knowledge of payments an asset
Flexibility in your schedule to support global time zones
Bilingual in another language is considered a plus
Highly motivated and target driven with a proven track record of consistently achieving targets
Results-driven and autonomous individual looking to join a stimulating team
Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly
Customer centric - you are able confident and engaging in a customer environment
You are a self-starter who also works well in a team environment
You can thrive in a competitive, extremely fast-paced environment

Nice To Haves

Knowledge of payments an asset
Bilingual in another language is considered a plus

Responsibilities

Achieve a solid understanding of Paysafe's business as well as great knowledge of the Company's payment processing solutions, systems, services, and products
Understand a wide array of prospective clients' business models and be able to tailor the conversation to their business and needs
Introduce new prospects to the company in a meaningful, professional manner
Qualify business-to-business leads and refer qualified leads to the relevant sales teams
Reviews, accepts, and rejects sales leads; Including the creation of leads/opportunities in Salesforce
Provide regular reports on lead qualification
Lead qualifiers will also be updating addresses, emails, contact names etc. in the database as calls are being completed
Lead qualifiers are expected to make direct merchant calls and investigate websites
Other supporting activities may be needed to support event, webinar and campaign strategies
Build healthy pipelines through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events
Discover the customers'/prospects' business initiatives and develop strategies to maximize selling opportunities
Uncover and qualify ideal customer profile prospects
Account mapping and contact acquisition to ensure we know the right stakeholders
Handover qualified leads to our sales team.
Build sales cadences and nurture flows for targets throughout the buying process
Maintain a thorough knowledge of our products and technology, as well as industry trends.
Speak to value of our solutions and build credibility and trust with prospects/customers as well as internal and external partners
Provide routine updates to Salesforce.com with account activity and status