lead, Creative Project Manager

Starbucks Coffee Company • Seattle, WA

1d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The Lead, Creative Project Manager will lead and oversee all stages of highly complex creative projects and programs, developing deep partnerships with both creative teams and internal business teams. The ideal candidate is skilled in developing effective and proactive communication strategies for project teams, Studio leadership, and cross-functional partners. They are solution oriented, able to nimbly adjust when projects change and adapt communications for appropriate audiences as needed. The ideal candidate must have expertly managed complex, ambiguous and large-scale creative projects in creative agency and enterprise environments. This role will mentor team members on project work and, alongside other team leaders, responsible for establishing and implementing team best practices and team culture. Candidate should model and exemplify the Starbucks Mission & Values.

Requirements

• Ability to function effectively, independently and thrive in a highly ambiguous environment with the flexibility to change course as required to respond to new situations
• Ability to influence others at all levels of the organization through strong interpersonal, diplomatic, and negotiation skills to achieve alignment internally and cross-functionally
• Demonstrated creative project and account management expertise and proven track record in leading large scale, complex and cross-functional projects with significant financial impact and involving people from multiple levels and organizations
• Expert communicator and ability to communicate concisely, both orally and in writing
• Strong organizational skills
• Both creative agency experience (5-7 years) and general business experience in large, matrixed organizations (5-7 years)

Responsibilities

• Serves as primary contact for and/or oversees large and complex creative projects and programs across all channels including campaign creative expressions, OOS advertising, in-store creative, Starbucks partnerships, international and digital.
• Ensure inputs from clients are comprehensive in collaboration with creative leads, including managing timeline, production budgets and deliverables.
• Proactively builds strong relationships both inside and outside the Creative Studio to ensure cross-functional collaboration and connection.
• Supports team in documenting cross-functional processes and ways of work, helping to remove roadblocks, clarifying R&R’s, and advocate for alignment and organizational socialization.

Benefits

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• You will also have access to backup care and DACA reimbursement.
• Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
• This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
• For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees