Lead Coordinator, Residence Education

University of Ottawa • Lexington, MA

5d

About The Position

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events, we provide extensive recreation program opportunities and varsity sports activities, we run an innovative career development and experiential learning program and much more! There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do. Position purpose: Leads the development, implementation, and assessment of learning experiences in residence that contribute to the personal, professional, and social development of students. Continuously assesses and evaluates initiatives to ensure the needs of all residence students are being met including all undergraduate, graduate, and international students. The objective of these initiatives is intended to support the University mandate for academic success and student learning outside the classroom. Contributes to a superior learning experience for students living in residence, encouraging student participation in the community, fostering a strong sense of belonging, contributing to student success and retention and in turn, creating a competitive advantage for the University. Collaborates on learning and assessment opportunities for the Wellness and Recreation sector including educational and sociocultural programming, student wellbeing, student conduct and student support.

Requirements

• Bachelor’s degree in education, educational psychology, social sciences or related field (or an acceptable equivalent combination of education and experience).
• A minimum of 3 years’ experience in practical and theoretical knowledge of curriculum development in higher education
• A minimum of 3 years’ experience in curriculum design, implementation and assessment in a college or university residence environment.
• A minimum of 3 years’ experience in post-secondary or closely related settings with progressive administrative responsibilities.
• Excellent interpersonal skills and communication skills (written and verbal) in English and French
• Demonstrated knowledge of student development theory and residence curriculum in higher education.
• Knowledge of student affairs and the educational and student developmental functions of a university residence system.
• Demonstrated experience in monitoring and assessing student learning and program/service delivery.
• Demonstrated ability to relate to students, faculty and staff with diverse backgrounds, experiences and identities in ways that build trust and confidence.
• Demonstrated ability to respect diversity and use inclusive behavior, responding with sensitivity and self-awareness to the unique needs of students, faculty, and staff, including visible and non-visible dimensions of diversity.
• Experience and knowledge of change management principles and methodologies.
• Ability to act with a considerable degree of autonomy and independence.
• Demonstrated ability to work collaboratively and effectively in an inter-professional environment with external agencies.
• Experience in a higher education setting and knowledge of personal, social, academic and systemic barriers impacting a student’s success.

Responsibilities

• Leads the development, implementation, and assessment of Residence Life’s curricular learning model.
• Applies equity, diversity, and recovery principles in the delivery of services and support.
• Serves as primary contact for, and actively collaborates with, a variety of stakeholders in the delivery of the curricular approach (a scaffolded learning model) to learning in residence and within the Wellness and Recreation sector.
• Provides leadership and guidance to the Residence Life team to ensure learning experiences (including Living Learning Communities and student staff training), services, programs and support to students are delivered using a curricular approach.
• Liaises with key campus stakeholders to ensure all learning experiences are delivered according to the principles and objectives of Wellness and Recreation’s mandate, and in compliance with established policies and guidelines.
• The incumbent works to ensure learning experiences, programs and services meet stakeholder expectations and needs, encourages student participation in the University and broader communities, and contributes to a positive student experience overall.
• Ensures that responses and supports for a broad range of issues and challenges that surface in a student residence community, including addressing and managing student behavior, managing, and resolving conflicts, and managing risk and incident response, align with the curricular model.
• Liaises with other Wellness and Recreation staff to ensure hiring, training and performance management practices align with learning outcomes and assessment for student staff within the curricular model.
• Coordinates the assessment of all learning activities, programs and services offered to students in residence while taking into account current best practices and trends in student development theory and student interests and needs.
• Thoroughly assesses on an ongoing basis the effectiveness and impact of learning experiences, programs and services delivered by the sector and ensures continuous improvement, including developing performance indicators and establishing effective measurement methods.
• Researches and networks with practitioners in the field of curriculum development to devise and develop best practices and produce resources, training and strategies that will increase the effectiveness of learning activities in residence.

Benefits

• The University of Ottawa offers a generous pay and benefits package that includes a competitive salary, a defined benefit pension plan, group insurance coverage and an employee and family assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees