Residence Life Coordinator

Munson Willliams Proctor Art Institute•City of Utica, NY

17d•Onsite

About The Position

The Residence Life Coordinator is a 12-month, live-in, full time (35 hours/week), benefits-eligible professional staff position responsible for the daily operation of the residence halls at Pratt Munson College of Art and Design. The position includes evening and weekend responsibilities and participation in a professional staff on-call rotation. Additional overtime hours may be required on occasion, with supervisory approval. An on-campus apartment within a residence hall and a meal plan (during the academic year) will be provided. The Residence Life Coordinator directly supervises 8–9 Resident Assistants (student staff), supports student well-being and community standards, responds to crisis situations, and collaborates with Student Life staff on residential programming and student engagement initiatives. This is a non-clinical position focused on student support, crisis response, referral, documentation, and coordination of services; the role does not provide counseling or treatment. OUR CULTURE Pratt Munson College of Art and Design is a division of Munson. Munson is committed to community engagement and belonging. We encourage applications from all qualified candidates, regardless of background, and welcome the unique perspectives and experiences they bring. If your skills and qualifications align with this opportunity, we invite you to apply to join our team. This position will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization.

Requirements

Bachelor’s degree required; Master’s degree in Higher Education, Student Affairs, Counseling, Social Work, or a related field preferred
1–3 years of experience in residence life, student life, or a related higher education setting preferred
Strong organizational, time-management, and problem-solving skills
Excellent interpersonal and communication skills with the ability to work effectively with students, staff, and faculty
Ability to respond calmly and appropriately in crisis situations and to follow established protocols
Ability to work independently and collaboratively in a fast-paced residential environment
Must possess a valid driver’s license with an acceptable driving record.

Nice To Haves

Master’s degree in Higher Education, Student Affairs, Counseling, Social Work, or a related field preferred
1–3 years of experience in residence life, student life, or a related higher education setting preferred

Responsibilities

Oversee the daily operations of the residence halls, ensuring a safe, supportive, and inclusive living environment
Directly supervise, train, and evaluate 8–9 Resident Assistants, including regular meetings, performance feedback, and development support
Coordinate and support residential and community-building programming in collaboration with the Student Activities Coordinator and Student Life staff
Uphold and enforce residence hall policies and procedures as outlined in the Student Handbook
Respond to student concerns, conduct issues, incidents, and emergencies, including crisis situations, following established institutional protocols
Participate in a professional staff on-call rotation, including evenings and weekends
Provide appropriate referrals to campus and community resources; this role does not provide clinical counseling or treatment
Assist with documentation and initial response related to residence hall conduct matters, referring cases as appropriate
Communicate with parents and families as needed, in coordination with Student Life leadership and consistent with FERPA and institutional policies
Maintain accurate documentation, incident reports, and administrative records
Participate in meetings, training sessions, and institutional initiatives related to student life and residential education
Perform other duties as assigned