Lead Client Success- Retail Media

Albertsons Companies • Pleasanton, CA

1d

About The Position

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.
Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s, and many more recognizable names.
Albertsons Media Collective is a tech-centric, people-focused retail media network. Albertsons Media Collective assembles an inclusive, dynamic team of proven industry leaders to help drive sales for our clients and profitable growth for Albertsons. Albertsons Media Collective has a rich history of tradition, innovation, relationships, community values, and putting customers first. We reach shoppers where they are. Anytime, everyplace through the moments that matter most.
We are a collection of local businesses serving communities through the richness of diversity, relationships, and locality.
Client Partner Senior Lead is a relationship-focused seller who excels as an analytical consultant, storyteller and negotiator. They are responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partner Sr. Leads will do so by establishing and fostering partnerships with merchandising partners, 3P vendors, and by cultivating deeper relationships with key decision makers within their accounts. Client Partner Sr. Leads will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, Media Upfront/QBR/T2T support and more.
Travel up to 25%
The position will be based in Boise, Idaho, Los Angeles CA, San Francisco CA, Pleasanton CA, Dallas TX, Chicago IL, or New York City, NY

Requirements

• 7 plusyears of sales/retail/media experience
• Thought leader in digital advertising and retail media
• Proven ability to meet/exceed quota, track revenue and grow accounts
• Track record of success with complex media programs, developing omnichannel programs leveraging multi-faceted product suites that focus on clients business challenges and seeks to create long term client partnership
• Demonstrates strong presentation skills with ability to prep and present based on audience including C-Suite
• Proven ability to foster deep partnership with merchandising leaders

Responsibilities

• Drive and exceed annual revenue targets by developing strategic, future‑focused CPG partnerships.
• Own quota for an assigned book of business, leading the full sales cycle from lead identification through contract negotiation.
• Build deep, strategic CPG relationships that extend beyond RFPs, including leading Annual Planning, QBRs, T2T sessions, and educational touchpoints.
• Partner closely with Merchandising on media upfronts, annual planning, innovation roadmaps, and category growth initiatives.
• Cultivate strong relationships across all CPG stakeholders, including brand, agency, shopper, and ecommerce teams.
• Become deeply knowledgeable across client objectives and identify gaps in product capabilities, escalating to leadership to influence roadmap evolution.
• Lead demand generation, proactive selling, and end‑to-end program management through IO execution.
• Collaborate with clients to design measurable omni-channel campaigns—across in‑store and digital—that tie directly to overarching business goals.
• Mentor Client Success and cross‑functional teams; serve as a trusted partner and operational leader alongside Account Management.
• Recognized as a cross‑functional leader, driving key internal and external initiatives within the vertical.
• Maintain rigorous CRM discipline, ensuring accurate weekly data hygiene and visibility into pipeline and performance metrics.
• Improve key sales performance indicators, including win rate, deal slippage, sales cycle duration, and client outreach effectiveness.
• Leverage multiple data sources (Power BI, Hub, Criteo UI, earnings reports, industry trends) to craft compelling, insight‑driven narratives.
• Continuously deepen expertise in the evolving retail media landscape

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed