Lead Case Manager
About The Position
The Lead Case Manager provides guidance in all aspects of case management that include technical assistance in Client Track and facilitation of the Clinical Team and SELF group. The Lead Case Manager is responsible for client assessment, service plan development, regular contact with the families to assess progress and needs, provision of guidance and counseling to clients as needed, making referrals to social services not provided at the shelter, preparation of applications for housing, documentation of resident progress and of services, ensuring completion of required forms, staff consultation, and completion of all client track data input for residents. The Lead Case Manager is a part of the Leadership Team and supports communication and programming is consistent across both sites. The Lead Case Manager is responsible for a rotating on-call schedule to respond to emergencies of the shelter program.
Requirements
- Master’s degree in Social Work, or enrolled in MSW program.
- Must be computer literate and skilled in Word and Excel.
- Must be able to negotiate the Internet.
- Must have excellent verbal and written communication skills.
- As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter.
- Must have an understanding of and support for the Mission of The Salvation Army.
- Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
- Must have an understanding of, and support the Mission of The Salvation Army and the Sanctuary Model
Responsibilities
- Provide guidance in all aspects of case management
- Technical assistance in Client Track
- Facilitation of the Clinical Team and SELF group
- Client assessment
- Service plan development
- Regular contact with families to assess progress and needs
- Provision of guidance and counseling to clients as needed
- Making referrals to social services not provided at the shelter
- Preparation of applications for housing
- Documentation of resident progress and of services
- Ensuring completion of required forms
- Staff consultation
- Completion of all client track data input for residents
- Supports communication and programming is consistent across both sites
- Responsible for a rotating on-call schedule to respond to emergencies of the shelter program
Benefits
- Generous paid time off every year that includes holidays, up to 3 personal days, vacation time and sick time.
- Employer funded Pension Plan (company contributions begin after 1 year of employment)
- Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
- Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
- Flexible Spending Accounts
- Remitted Tuition Program
- Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
- Most importantly – a job with a good purpose!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
