Lead Case Manager (Residential Home)

Sierra Meadows & Ascend Behavioral HealthFresno, CA
6d

About The Position

GENERAL DESCRIPTION OF THE POSITION: The Case Manager III serves as a senior-level case manager, responsible for the overall quality, compliance, and effectiveness of case management services. This role includes advances care coordination, leadership of staff, contribution to strategic initiatives, and acting as a liaison with stakeholders and community partners. The Case Manager III plays an essential role on the treatment team and ensure that documentation practices, patient support, and team collaboration consistently meet the highest standards. The Case Manager III exhibits ethical conduct, advanced clinical oversight, and strong leadership skills.

Requirements

  • EDUCATION: Bachelor’s Degree in Social Work, Psychology, or a related field.
  • RELATED EXPERIENCE: Five (5) years’ experience in behavioral health case management.
  • SKILLS: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team.
  • OTHER EXPERIENCE / SKILLS REQUIRED: Demonstrated excellence in leadership, compliance, and interdisciplinary collaboration.
  • Experience working with culturally diverse individuals and communities or have otherwise demonstrated a commitment to strengthening engagement of a diverse community and skill in communicating with diverse populations.
  • Familiarity with equity and/or diversity initiatives within an organization.
  • Written and oral communication skills sufficient to perform essential functions.
  • Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance.
  • Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.
  • Demonstrated ability to organize time and other resources to perform multiple tasks.
  • Demonstrated ability to complete work accurately and in a timely manner with attention to detail.
  • Demonstrated ability to work well with others and to provide effective team leadership.
  • Proficiency in word processing and database and/or spreadsheet applications.
  • Physical and mental attributes sufficient to perform essential functions.
  • Valid Driver's License

Nice To Haves

  • Current enrollment in a Master’s Degree program in Counseling, Marriage and Family Therapy, or a related field, and is approximately four months away from obtaining an Associate registration number through the Board of Behavioral Sciences (BBS).
  • Experience in dual-diagnosis or mental health treatment preferred.
  • Proficient in English Language
  • Proficient communicator

Responsibilities

  • Senior Case Management & Oversight
  • Documentation Review & Quality Assurance
  • Training, Mentorship & Onboarding
  • Interdisciplinary & Community Collaboration
  • Compliance, Strategy & Representation
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