Lead Automation Field Specialist (Downstream Chemicals) - Sugarland, TX

Baker Hughes•Austin, TX

64d

About The Position

This Lead Field Specialist role within Downstream Chemicals Service Delivery organization will provide technical support to our key customers focused on delivering Automation technologies and optimizing related applications across North America. In this role, the specialist will be viewed internally and externally as a field subject matter expert for Automation technologies, applications and disciplines tied to refining and petrochemical business segments.

Requirements

Have a Bachelor’s degree in an Engineering discipline, (Chemical Engineering preferred)
Have 5+ years of industrial water treatment experience with 3+ years of experience in automation discipline
Have a solid understanding of water and process-related automation technologies as well as industry standards with field/operations/application support experience
Be able to function independently as well as in a team environment
Communicate effectively - able to convey complex technical concepts accurately and concisely to all individuals of all levels of experience both in a written and oral format
Be available to travel up to 50% of the time
Develop and provide technical mentorship to others
Be available on call outside of normal business hours
Be able to lead, plan, coordinate and deliver projects and programs successfully

Responsibilities

Leading Automation technical support efforts across existing and new Downstream key accounts within North America to enable flawless execution through involvement in pre-planning, job execution, and post-job analysis
Working closely with Service Delivery, Sales and Technology teams to design technical job programs including risk mitigation plans to meet customer’s objectives and maximize revenue potential
Providing on-demand support for automation applications in refineries including installation for new applications, troubleshooting and technical recommendations for existing applications
Building trusting relationships and interfacing with key customers at both corporate and field facilities
Identifying and collaborating with field team to drive projects, technical and innovative solutions that bring value to our customers
Participating and providing technical leadership in industry forums
Performing annual technical audits and health checks on all assigned accounts
Providing support to Operations, Technology and Sales for automation portfolio as needed including roll out and application of new technologies in the field
Providing technical presentation for customers and field personnel
Performing job analysis to understand application hazards & incident potential
Working on field incidents related to products/services and participate in incident investigation when required
Taking on special projects including Product Line specific responsibilities, as assigned

Benefits

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Dependent and Partners Care
Pet Insurance
Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.