LBSA Technology Coordinator (100% Onsite)

S R INTERNATIONAL INCPhoenix, AZ
30dOnsite

About The Position

The City of Phoenix Water Services Department is upgrading its asset management system through a collaborative initiative involving Water Services IT, business units, and the City of Phoenix IT department. We are seeking a Technology Operations Coordinator to act as the central liaison, ensuring effective communication, coordination, and timely execution across all stakeholders involved in this critical project.

Requirements

  • Background in Business Analysis, Business Relationship Management, Operations, or IT Project Management
  • Experience working within large municipal, enterprise, or utility organizations
  • Proven success collaborating across interdisciplinary teams
  • Strong documentation, communication, and executive-level reporting skills
  • Understanding of IT audit procedures and regulatory compliance (preferred)
  • Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

  • Experience with asset management systems or large-scale IT implementations
  • Familiarity with municipal or utility operations
  • Strong organizational, analytical, and problem-solving skills

Responsibilities

  • Act as a strategic partner in identifying project goals and delivering value-added solutions
  • Coordinate and manage competing priorities across interdisciplinary teams
  • Collaborate with business units to gather needs and translate them into actionable IT requirements
  • Serve as a liaison between technical and non-technical stakeholders
  • Translate business requirements into clear, actionable deliverables for technical teams
  • Prepare business cases, executive-level summaries, and project documentation
  • Ensure compliance with IT audit procedures and regulatory requirements
  • Maintain clear, consistent communication through written, verbal, and presentation methods
  • Track and follow up on assigned tasks and action items to ensure accountability
  • Maintain a structured cadence of updates (daily/weekly status meetings, progress reports, summaries)
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