LBM Sales Support Coordinator

Do it Best•Fort Wayne, IN

3d•Onsite

About The Position

The Sales Support Coordinator role requires versatility and efficiency. This person will be working alongside Lumber and Building Materials staff and managers to accomplish tasks, work on projects, assist in administrative work, and collaborate for ideas.

Requirements

High school diploma
Excellent oral and written communication skills
High-level of attention to detail to ensure accuracy
Self-starter and eagerness to learn product knowledge and processes.
Problem solving skills, and ability to meet deadlines
Organizational skills and customer service oriented
Positive attitude and personality
Data Entry and technology skills including Google Workspace
Understanding of basic accounting and invoicing procedures
Ability to manage multiple billing cycles and follow through on outstanding invoices

Nice To Haves

Associates degree (preferred)
Customer service experience is a plus

Responsibilities

Works in a diverse and collaborative team environment utilizing clear communication to deliver high productivity and contributes to the success of the team and goals
Support Lumber & Building Materials (LBM) managers and supervisors to gather information, expedite, and complete projects
Enter and maintain sales orders, purchase orders and contracts
Generate, review, and process customer invoices in a timely and accurate manner
Work closely with accounting and trading teams to reconcile billing discrepancies and resolve invoicing issues
Audit orders for accuracy
Provide Traders and Specialists with order tracking support
Prepare documents, materials, presentations and other projects as needed
Update and maintain member information as needed
Answer calls and assist with any questions or transfer to corresponding department
Assist in inventory management
Gather freight rates
Update reports, documentation, and price lists as needed
Coordinate meetings with the department and the entire trading floor
Assist in any other task that traders may need done