Law Enforcement Dispatcher

College of Charleston•Charleston, SC

64d

About The Position

Under general supervision, operates the base radio station for College of Charleston Public Safety and Fire and EMS as well as interagency radio systems with the Charleston County Consolidated Dispatch and directs officers promptly to emergency and other locations. Operates the Vision CAD (computer-aided dispatch), NCIC teletype, telephone & fire alarm systems operations and the Cougar Alert system maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events.

Requirements

A high school diploma.
Entry-level work experience with voice communications systems or central switchboard operations.
An associate degree in a technical communications discipline may be substituted for the required experience.
Must be SLED / NCIC certified in teletype procedures or receive certification within six months of appointment.
Ability to work under stressful situations.
Ability to identify problems & relevant issues, break situations down into components, understand relationships, come up with alternative solutions, and arrive at sound conclusions using a logical approach.
Ability to prioritize and multi-task under stressful conditions is essential.
Ability to successfully complete the mandated training requirement within six months.
Proficient with using a computer key board.
Must demonstrate a commitment to continuous quality improvement through participation, teamwork, collaboration, cooperation and service.
Must have demonstrated customer service skills and verbal communication skills.

Nice To Haves

Knowledge of FCC rules and regulations is a plus.
Previous dispatching experience in police environment is a plus.
Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Responsibilities

Operates the base radio station for College of Charleston Public Safety and Fire and EMS
Directs officers promptly to emergency and other locations
Operates the Vision CAD (computer-aided dispatch)
Operates the NCIC teletype
Operates telephone & fire alarm systems operations
Operates the Cougar Alert system
Maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events