Latin America Regional Manager, Approved Collision Centers

Tesla•Fremont, CA

4d•$100,000 - $186,000

About The Position

Tesla is seeking a curious, engaging, and driven Latin America Regional Manager, Approved Collision Centers to join the Tesla Approved Collision Center team. You will lead Tesla in our program development and expansion of Tesla Approved Collision Centers across Latin America. This position will collaborate with third party collision centers on behalf of Tesla customers to return their vehicle to its originally engineered state of safety, performance, and aesthetics in the fastest and most economical manner.

Requirements

10+ years of collision or auto insurance industry experience in Latin America and an industry expert in Latin American Collision and Insurance industries
Fluent in both Spanish and English
Experience leading a team and achieving key performance metrics and organizational goals
Proven ability to provide excellent customer service, and work with multiple levels of the organization from senior management to external contractors
Superior communication skills, written and oral, with attention to detail
Excellent computer skills - Microsoft Office
Strong strategic planning, organizational and change management skills with ability to work independently

Responsibilities

Responsible for identification, growth, and performance of Tesla Approved Collision Center locations in Latin America within established markets and future market expansions
Establishing market specific operating standards and ensuring all certified locations meet and maintain all requirements for certification such as tooling, training, and legal documentation
Consistent timely communication with all internal and external stakeholders
Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality
Ensure customers within the region are getting an excellent repair experience by monitoring ongoing repairs
Lead in standardizing processes, improve resource management, and developing operational Key Performance Indicators and reporting
Approximately 25% travel domestically or internationally

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program