Large Party Coordinator

Troon•Indian Wells, CA

3d•$22 - $25

About The Position

Kestrel Kitchen at the Indian Wells Golf Resort has an immediate opening for a Full-Time Large Party Coordinator. This is a full-time position offering a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan. The Large Party Coordinator will be responsible for managing reservations and events for large parties, ensuring an exceptional guest experience, and coordinating with the service and culinary teams to deliver seamless events. Compensation: $22.00 - $25.00 per hour plus 10% commission General Purpose: Details and Coordinates all Large Party needs for Kestrel.

Requirements

Associate’s degree (AA) and or one to two years related experience and/or training; or equivalent combination of education and experience.
This position requires a strong understanding of food and beverage operations to effectively coordinate events, collaborate with culinary and service teams, and ensure seamless guest experiences.
Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances, stoops, kneels, crouches, tastes or smells.
Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds.
Food Handler’s, RBS.
Driver’s License may be required.
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Knowledge of software applications such as Microsoft Word, Excel and POS system.

Responsibilities

Contacts clients face-to-face, by telephone and /or email, to confirm, coordinate and update details for scheduled party.
Makes Weekly Sales Calls.
Details each group’s needs, which may include but is not limited to menu planning, mealtime and room set up.
Conducts facility tours and site visit for groups assigned.
Tracks all guarantees and deadlines based on contract.
Coordinates with Food and Beverage department to ensure specified arrangements are carried out as planned.
Completes projects as directed in relation to the area of responsibility.
Works with Food and Beverage Leadership to coordinate staff, which may include servers, hosts, set up staff, etc.
Present at all Large Party Events.
Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
Upsell to achieve goals.
Work harmoniously with other departments to ensure the event is flawless.
Regular and reliable attendance.
Performs other duties as required.
Ensures accurate and timely invoicing for all services rendered, to include recording events on the POS.