Laptop Refresh Technician

TEKsystems•Westerville, OH

11d•$20 - $24•Onsite

About The Position

Clientis seeking an IT Hardware Technician to support a large-scale laptop refresh initiative. The technician will focus heavily on imaging, staging, configuring, and preparing end-user devices. This is a hands-on role ideal for someone detail‑oriented, hungry to learn, and eager to grow within a fast-moving IT environment. The project includes completing 100+ remaining laptop refreshes, with additional new hire and replacement laptops continually added. Opportunities exist to learn additional responsibilities and potentially transition into a full-time role. Laptop Imaging & Staging (Primary Focus): -Unbox, power, and cable laptops for imaging. -Apply BIOS configuration changes per company standards. -Perform PXE imaging and verify successful load. -Enroll devices into Intune using service accounts. -Initiate OS updates and monitor automated Intune-driven software installations. -Manage 6–8 concurrent device setups during staging cycles. -Ensure correct laptop model is assigned based on user role (three models in rotation). User Configuration / White‑Glove Setup: -Sign into machines as the end user to complete profile setup. -Configure Outlook, email signature, and user-specific settings. -Import Chrome/Google bookmarks for users where applicable. -Complete checklist-driven quality review before device deployment. Additional Responsibilities: -Build and configure iPads for construction and sales teams. -Track and fulfill hardware tickets (monitors, keyboards, accessories). -Package and ship equipment before daily pickup deadlines. -Maintain attention to detail across labeling, user assignment, and documentation. -Support the team with on-site workloads as needed.

Requirements

Hands-on experience with device imaging (PXE, SCCM, Intune, or similar tools).
Understanding of Intune enrollment workflows.
Familiarity with laptop hardware setup and basic configuration.
Ability to handle multiple device builds simultaneously.
High attention to detail, especially in model selection and user assignment.
Strong work ethic—must be willing to learn, proactive, and reliable.
Internship or relevant IT experience strongly preferred.

Responsibilities

Unbox, power, and cable laptops for imaging.
Apply BIOS configuration changes per company standards.
Perform PXE imaging and verify successful load.
Enroll devices into Intune using service accounts.
Initiate OS updates and monitor automated Intune-driven software installations.
Manage 6–8 concurrent device setups during staging cycles.
Ensure correct laptop model is assigned based on user role (three models in rotation).
Sign into machines as the end user to complete profile setup.
Configure Outlook, email signature, and user-specific settings.
Import Chrome/Google bookmarks for users where applicable.
Complete checklist-driven quality review before device deployment.
Build and configure iPads for construction and sales teams.
Track and fulfill hardware tickets (monitors, keyboards, accessories).
Package and ship equipment before daily pickup deadlines.
Maintain attention to detail across labeling, user assignment, and documentation.
Support the team with on-site workloads as needed.