Full-Time Langham Club Attendant - The Langham, Boston

Langham Hospitality Group

8d • $32 - $32

About The Position

The Langham, Boston is one of the city’s most historic hotels and one of the
most iconic luxury hotels in the US. You will be working with a passionate &
talented Langham Club Team to drive excellence in guest satisfaction and the
overall success the Langham Club and Guest Relations operations, by delivering
high standards in guest experience & colleague engagement while in alignment
with the culture and values of Langham Hospitality Group.

Requirements

• Previous Food & Beverage experience a plus.
• Previous experience in five star standards.
• ServSafe certification.
• Follow all health and safety procedures.
• Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
• Proven management skills and ability to lead and motivate a team while maintaining the highest standards of service and adhering to hotel policies
• Able to stand for up to 8 hours: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull
• Ability to stand/walk for length of shift
• Legally authorized to work in the United States

Responsibilities

• Have knowledge of VIPs, guest’s arrival times, group/company information and special requests, and ensure to identify guests with the club access
• Deliver all Forbes and Langham brand standards and adhere to all departmental procedures
• Work closely with Guest Relations Manager, Front Office, and Concierge and Culinary team to ensure guests have memorable encounters
• Ensure that all areas of the Langham Club are always clean and in compliance with all of the Forbes and Langham brand standards
• Set up Food & Beverage timely, elegantly and communicate with Kitchen to ensure timely preparation and replenishment
• Replenish buffets and track food consumption for each shift
• Inspect and monitor the quality and presentation of the food and beverage at all times
• Inspect linen, silver, china and other table items for immaculate cleanliness and appearance
• Ensuring all china, glassware and silverware are replenished in a timely manner
• Clear, clean and re-set all tables in a timely manner, according to standards
• Welcome each guest and serve food, coffee, water and other beverages whenever appropriate

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees