Lane Manager
About The Position
Martin Automotive Group is searching for a Lane Manager to join our team at our Nissan Of El Monte location! We believe our continued success and future growth is attributed to our employees. Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements Must have high school diploma or GED Proven record of achieving exceptional Customer Satisfaction At least 3 year as a Assistant Lane Manager or Service Consultant, Manufacturer experience Above average energy level Ability to work in a fast paced environment Bilingual preferred but not required Open availability as we are open 7 days a week Benefits Medical, Dental, Vision, Life Insurance 401k Paid Holidays Weekly Paychecks #R4 Lane Manager, Service Manager, Customer Service, Manager EOE
Requirements
- Must have high school diploma or GED
- Proven record of achieving exceptional Customer Satisfaction
- At least 3 year as a Assistant Lane Manager or Service Consultant, Manufacturer experience
- Above average energy level
- Ability to work in a fast paced environment
- Open availability as we are open 7 days a week
Nice To Haves
- Bilingual preferred but not required
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- 401k
- Paid Holidays
- Weekly Paychecks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
