LAND USE AND BUILDING DEPT ADMINISTRATIVE MANAGER

County of ElmoreMountain Home, ID

About The Position

The Land Use and Building Department is seeking a dynamic individual that can perform a wide variety of responsible, confidential, and complex administrative, technical, programmatic, and clerical duties to assist the Director. This position works with all administrative and professional team members and oversees day-to-day customer support activities, coordinating clerical tasks, managing all monetary transactions, and working in a cross-disciplinary manner to ensure public, health, and safety in Elmore County. In this mid-level administrative/managerial role, the employee works within general methods and procedures of the industry and exercises considerable independent judgment to select proper courses of action for the Department in consultation with the Director. The work requires knowledge of the policies, procedures, and regulations of the county and departmental programs, and supervisory techniques, personnel policies, and procedures. The administrative manager will: 1. Support in supervising the department’s admin operations and lead the support staff; 2. Work with Director in assessing and identifying key areas of improvement in administrative processes and implementing solutions; 3. Oversee monetary transactions of the department to ensure that there is complete accountability towards the county taxpayers’ dollars; and 4. Coordinate work-efforts of planning, building, and code enforcement staff to find timely resolutions of code compliance issues.

Requirements

  • Knowledge of: Operational characteristics, services, and activities of assigned functions, programs, and operations.
  • Work organization and office management principles and practices.
  • Pertinent federal, state, and local laws, codes, and regulations.
  • Modern office procedures, methods, and equipment including computers.
  • Principles and practices of fiscal, statistical, and administrative research and report preparation.
  • Principles and procedures of record keeping and basic bookkeeping practices.
  • General office and telephone etiquette, equipment, and procedures.
  • Skills and Ability to: Use with proficiency Microsoft Office software and other applications, e.g., word processing, spreadsheet or database management, as it relates to the assigned work.
  • Demonstrate outstanding customer service skills.
  • Establish and maintain records and files, and to prepare reports from such records.
  • Establish and maintain effective working relationships with co-workers and the public.
  • Work accurately with numbers and communicate them effectively, orally, and in writing.
  • Understand the organization and operation of the County, Department, and of outside agencies as necessary to assume assigned responsibilities.
  • Understand, interpret, and apply administrative and departmental policies and procedures as well as pertinent laws, regulations, and ordinances.
  • Perform responsible and difficult programmatic and administrative duties involving the use of independent judgment and personal initiative.
  • Work independently.
  • Maintain records and perform assigned program activities in accordance with established practices and general instructions.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  • Research, compile, analyze, and interpret data.
  • Prepare a variety of clear and concise administrative and financial reports.
  • Implement and maintain filing systems.
  • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
  • Demonstrate an awareness and appreciation of the cultural diversity of the community.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • High school diploma/GED with background in general office skills
  • Minimum of two years’ experience in a Planning and Zoning environment.
  • Project Management or Organizational Management Certification from an accredited university.
  • Valid Idaho Driver’s License
  • Sufficient clarity of speech and hearing or other communications capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person
  • Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review, evaluate and prepare a variety of written documents and materials, and maps
  • Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate computer equipment and other office equipment
  • Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and conduct occasional field inspections in an outdoor environment under adverse weather conditions and rugged terrain.

Responsibilities

  • Guides the Department’s administrative, clerical, and monetary activities
  • Identifies opportunities to improve the department’s policies or procedures
  • Develops strong relationships with cross-functional teams and departments
  • Communicates regularly with internal and external customers to maximize the effectiveness and efficiency of interdepartmental and interagency operations and activities
  • Ensures that the department is operating securely, effectively, and legally compliant manner
  • Oversees and delegates tasks to administrative staff to ensure timely customer support
  • Assists professional staff in compiling monthly and annual budget information and reports
  • Works with administrative staff in maintaining all policies, procedures, and manuals of the county and department and keeps remaining team members informed of those
  • Assists in department budget planning and development
  • Performs a full range of general accounting and bookkeeping duties for all permits, activities, and projects and prepares a variety of fiscal, administrative, compliance, and operational reports.
  • Performs a variety of moderately complex clerical tasks, such as compiling, calculating, and preparing special reports
  • Ensures establishment and maintenance of records and files.
  • Assists in assessing fees and balancing fee reports (monthly, quarterly, and annually) for issuance of various permits, activities, and projects, and submit fees and reports to other county offices and departments
  • Collects and tracks bonds posted for incomplete work
  • Performs and ensures performance of all work duties and activities in accordance with Elmore County policies, procedures and safety practice
  • Performs any other related duties as required by Director.
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