Laboratory Services Supervisor

Certified Laboratories•De Pere, WI

31d•Onsite

About The Position

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. We are seeking a Lab Services Supervisor Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times.

Requirements

Bachelor's degree in Life Science or related field
Two years of analytical laboratory experience
Or equivalent combination of education and experience
Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
Knowledge of LIMS and Microsoft Office Products software.
One year of experience managing personnel
Training in general laboratory practices
Professional written and verbal communication and interpersonal skills.
Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Strong organizational skills and ability to execute detailed tasks
Ability to work a flexible schedule
Work under stress with interruptions and deadlines
Ability to think logically
Required to wear appropriate personal protective equipment and clothing
Responsible for the safety of oneself and others

Nice To Haves

Master's degree in Life Science or related field preferred

Responsibilities

Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines
Perform internal audits of training and ensure accurate performance and interpretation of test results
Provide feedback for and administer laboratory personnel training reviews
Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
Process samples when needed, and ability to perform all roles that report to supervisor
Perform analyses in various laboratory areas, when needed
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Work closely with the Operations and Technical Managers and assists when needed
Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
Responsible for the safety of oneself and others working within their area
Responsible for the completion of required Trainer qualification training