Supervisor, Laboratory

UPMC•Pittsburgh, PA

4d•Onsite

About The Position

UPMC Mercy Hospital is seeking an experienced and motivated Laboratory Supervisor to lead our Automated Testing Laboratory. This Monday–Friday daylight position offers a consistent schedule with no routinely scheduled weekends or holidays, providing an excellent work–life balance. As an exempt leadership role, the supervisor may occasionally be contacted for off-hours escalations as needed. In this role, you will oversee daily operations of the Automated Testing Lab while leading and supporting a diverse, highly skilled team that includes Specimen Processors, Laboratory Support Technicians, Medical Laboratory Technicians, Medical Laboratory Scientists, and lead staff. The ideal candidate is a collaborative leader who is passionate about quality, efficiency, and fostering a positive, high-performing laboratory environment.

Requirements

Bachelor of Science degree from an accredited college/university with a major in biological, chemical, physical or clinical laboratory science, OR a successfully completed HEW (HHS) proficiency examination, and 4 years Clinical Laboratory experience.
Bachelor degrees in a non-science will be considered only if candidate meets general supervisor qualifications per CLIA 88 regulatory standards.
Ability to engage, develop and encourage employees to fulfill their full potential.
Ability to supervise personnel in situations of high stress levels and be able to reconcile the objectives of management and the medical staff to produce optimal departmental outcomes.
Strong analytical and critical thinking. Excellent verbal and written communication skills.

Nice To Haves

Am Society of Clinical Pathology (ASCP) certification preferred.

Responsibilities

Investigates and develops new techniques and instrumentation. Promotes continuous quality improvement activities.
Interviews and selects personnel that contribute to an engaged and motivated staff. Coaches and develops staff and initiates corrective actions via Human Resources as necessary.
Ensures adherence to all departmental and hospital policies and procedures. Maintains up to date policies and procedures in accordance with regulatory guidelines (CAP, Joint Commission, etc). Informs staff of policy and procedure changes.
Completes all projects assigned by the Laboratory Director, or Manager in a timely fashion.
Develops annual capital and operating budgets and manages all budgets in accordance with established financial guidelines. Investigates and corrects any budget variances.
Ensures that time and attendance for subordinates meet departmental expectations. Monitors and approves payroll.
Receives and investigates all complaints concerning the laboratories and its personnel and takes action to resolve concerns when necessary.
Continually evaluates section performance to ensure clinical value and quality of results
Participates in hospital committees as appropriate to represent the laboratory. Leads lab work groups
Remains abreast of developments in the field of management and laboratory science while pursuing a program of self-development.
Supervises technical staff, ensures adequate training, conducts competency assessments, and completes annual performance appraisals on time.
Performs duties of a Medical Technologist as required.
Provides direction to the technical and clerical staff to maintain optimal workflow and productivity. Coordinates staffing to assure maximum efficiency and equal distribution of the workload.
Interacts courteously and professionally with all Laboratory customers, clients and staff. Promotes positive interdisciplinary relations.
Establishes both short- and long-term operational goals and implements appropriate monitoring and control systems to ensure the laboratories are achieving strategic goals.