Laboratory Assistant Trainee

Vanderbilt University Medical Center•Nashville, TN

20h•Onsite

About The Position

Located in Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) is a global crossroads of teaching, discovery, and patient care, aiming to change the world. VUMC values expertise, knowledge expansion, and challenging abilities, fostering an environment where everyone can thrive and uniqueness is celebrated. Employees are part of something bigger, taking pride in their work and striving for continuous improvement. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. The Clinical Laboratory Assistant (CLA)/Phlebotomist Trainee prepares patient samples for testing in the diagnostic laboratory. This includes performing phlebotomy, accessioning samples as they are delivered to the laboratory, centrifuging and pipetting samples, packaging samples, and operating instruments. CLA Trainees also handle phone calls and troubleshoot issues, working in preanalytical areas like Specimen Receiving and Phlebotomy, as well as various diagnostic laboratory departments. This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package.

Requirements

High School Diploma or GED (Required)
Relevant Work Experience: 1 year
Specimen Collection (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with specimen collection.
Quality Assurance (Fundamental Awareness): Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Demonstrates quality management practices on the job which result in superior products and services delivered.
Phlebotomy (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with phlebotomy.
Customer Service (Fundamental Awareness): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.

Responsibilities

Complete 4 weeks of online lecture material which includes safety, medical terminology and anatomy & physiology.
Attend rotations within appropriate shift hours: specimen receiving, anatomic pathology, chemistry, hematology, microbiology and outpatient phlebotomy for phlebotomists.
Communicate effectively and professionally with peers, instructors, physicians, healthcare professionals, and patients, both verbally and in writing.
Answer phones and record messages, collect specimen delivery information and maintain documentation.
Ensure laboratory samples are collected, handled, labeled and transported properly.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedure that apply to your own job.
Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.