Laboratory Account Manager

LABTECH DIAGNOSTICS • Beaumont, TX

1d • Onsite

About The Position

As a Laboratory Account Manager, you will be responsible for maintaining client base of existing customers for Labtech Diagnostics and serve as a liaison between management and customers to resolve any customer issues.

Requirements

• 1-3 years of successful laboratory customer service experience calling on physician offices.
• Confirmed ability to establish, maintain and retain loyal relationships while successfully managing service requirements of clients is critical for success in this position.
• Well-developed multi-tasking and organizational skills are keys to success.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Must demonstrate sound judgment and decision-making ability.
• Knowledge of laboratory testing and competing products.
• Must be able to travel within the coverage area and occasionally nationwide.
• Computer and database proficiency

Responsibilities

• Grow client base revenues by presenting new test information, up selling, and seeking out new sources of revenue from existing clients.
• Establish positive long-term client relations.
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.
• Work closely with Senior Sales Executive to identify client concerns and assist in the development and implementation of client retention strategies.
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
• Maintain knowledge of competitors and their presence in assigned territory.
• Work closely with Senior Sales Executives to bring new accounts and/or clients to Labtech.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees