FWSP ST Labor, Parking Ambassador (Enforcement Support)

University of Central OklahomaEdmond, OK
8d$11 - $11Onsite

About The Position

The primary function of all student parking ambassadors is to patrol the various parking lots on campus to enforce parking regulations. This is a Federal Work Study Program (FWSP) position which will require physical and manual labor such as moving equipment, event setup and tear down, working outside on grounds in various weather, and helping with preventative maintenance. Hours per Week Up to 25 hours per week, maximum, during fall and spring semesters. Scheduled during enforcement hours (Monday-Thursday, 8am-9pm; Friday, 8am-5pm; and occasional weekends). Transportation & Parking Services provides the UCO community with a safe environment and access to campus facilities by efficiently and cost-effectively managing all available transportation and parking resources in support of the university's mission.

Requirements

  • Must have an active, valid driver's license.
  • Ability to work outside, on foot, in various weather conditions.
  • Ability to work various hours, including evenings.
  • Ability to work various events including some holidays and weekends.
  • Ability to explain and enforce parking rules and regulations.
  • Ability to report suspicious activity and safety infractions to supervisor.
  • Ability to operate enforcement equipment (tablets, radios, printers, etc.).
  • Must be responsible, detail-oriented, punctual, and flexible.
  • Must have good communication skills.

Nice To Haves

  • Must be able to tolerate working outside, walking long distances, in all types of weather.
  • Ability to deal tactfully and pleasantly with customers.
  • Experience working in a customer support environment.
  • Excellent public relations, communications, and organizational skills.
  • Excellent customer service skills.
  • Strong leadership skills.
  • Sensitivity of intercultural communication, and good interpersonal skills.
  • Positive attitude, discretion, and strong work ethic.
  • Knowledge/Skills/Abilities Have sensitivity of intercultural communication.
  • Good interpersonal skills.
  • Ability to remain calm and de-escalate an interaction.
  • Dependable.
  • Punctual.

Responsibilities

  • Patrol campus parking lots to uphold and enforce UCO’s parking rules and regulations.
  • Observe permitted lots, pay lots, and reserved spaces to identify rule infractions/safety violations and issue citations as necessary.
  • Receive and validate hits sent out from the LPR (License Plate Recognition) vehicles and issue citations as necessary.
  • Monitor and report parking lot occupancy.
  • Answer customer questions and provide general parking information.
  • When needed, perform minor maintenance tasks and light administrative duties.
  • Work special events, such as graduation, athletic events, and other events as required.
  • In times of need, help other areas in Campus Enterprises as directed.
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