Lab Client Engagement Specialist

Aston Carter • San Antonio, TX

2d • $62,500 - $72,500 • Hybrid

About The Position

Collaborate on group initiatives, including financial projects and customer success efforts. Build partnerships with internal stakeholders to align strategies and achieve organizational goals. Identify opportunities to expand existing customer accounts. Work with the marketing team on qualified lead follow-ups and targeted outreach campaigns. Learn from customer interactions to refine approaches and strengthen relationships.

Requirements

• Bachelor's degree is Mandatory
• Strong understanding of laboratory and clinical processes is Mandatory

Nice To Haves

• Familiarity with regulatory and compliance standards including FDA, ISO, cGMP, and OSHA is Preferred

Responsibilities

• Collaborate on group initiatives, including financial projects and customer success efforts.
• Build partnerships with internal stakeholders to align strategies and achieve organizational goals.
• Identify opportunities to expand existing customer accounts.
• Work with the marketing team on qualified lead follow-ups and targeted outreach campaigns.
• Learn from customer interactions to refine approaches and strengthen relationships.

Benefits

• Competitive salary
• 100% Employer Paid Life Insurance
• 401(k) with Employer Contribution
• 100% Employer Paid Long-term Disability Plan
• Paid Time Off (PTO)
• 100% Employer Paid AD&D
• Extended Illness Benefits (EIB)
• 100% Employer Paid Employee Assistance Program
• Shift Differentials
• Group Health Medical Plan with prescription coverage
• Paid Holidays
• Variety of Voluntary Supplemental Insurances
• Incentive Compensation Plan
• Voluntary Dental Coverage
• Educational Assistance Program
• Voluntary Vision

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees