L2 IT Services Technician

PeopleSharpSchaumburg, IL
22d$65,000 - $75,000Hybrid

About The Position

Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL. We’ll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $65,000-75,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage

Requirements

  • 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.)
  • 2+ Years supporting Windows Server and Active Directory
  • 2+ Years working with networking and firewalls
  • Enjoy working as part of a collaborative team and in a fast-paced environment
  • Analytical thinking, problem solving, and the ability to learn quickly
  • Ability to work a light, rotating on-call schedule
  • Technical curiosity!

Nice To Haves

  • Associate's or Bachelor's degree in an Information Technology related field is preferred
  • Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products
  • Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role

Responsibilities

  • Implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users
  • Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO
  • Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD
  • Configure and deploy new laptop and desktop systems
  • Document incidents and follow resolution procedures
  • Provide exceptional customer service at all times

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • 401(k) plan
  • life insurance
  • short-term disability coverage
  • long-term disability coverage

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

11-50 employees

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