Kpp/Strategic Programs Administrator

Kroger•Cincinnati, OH

About The Position

Responsible for implementation and administration of Kroger Health strategic programs. Collaborate with program managers on recommendations to improve program performance and future growths strategies. Position Kroger Health as the partner of choice for nutrition and wellness programs in community healthcare. Demonstrate the company's leadership behaviors and core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Bachelor's Degree
1 year project management experience
2+ years of experience in data analytics
2+ years of experience in a program or account management role for healthcare or retailer
Excellent presentation, organization, verbal and written communication skills
Proficient in Microsoft Office
Strong familiarity with nutrition and/or healthcare industry
Ability to manifest and maintain strong working relationships
Ability to maintain a high degree of confidentiality
Effectively able to prioritize and handle multiple projects and responsibilities

Nice To Haves

Master's Degree business, finance, or nutrition
Any experience successfully identifying, adopting and leading change initiatives
Ability to gain alignment across multiple parts of the organization and works in collaboration with stakeholders and peer groups
Ability to achieve and sustain positive working relationships
Ability to facilitate/translate strategic business requirements into strategic solutions
Competent in developing and delivering innovative solutions to diverse and complex problems

Responsibilities

Maintain the contract/SOW management process, new business requests, status and reporting of the same
Verify and monitor B2B and FAM contracting ensuring appropriate NDAs are in place when sharing any information, creating/redlining contracts and/or SOW's
Implement strategic program growth decisions, consulting with leaders and working cross functionally with KTD, Strategic Acct Mgr. and sales teams
Work with Operations to implement strategic programs based on agreed upon services and products
Manage B2B and FAM client relationships including: client meetings, invoicing, addressing opportunities (escalating as appropriate)
Create quarterly business review for program clients
Facilitate reporting needs for B2B and FAM programs and clients working with other teams including 84.51, Acct, Finance, Kroger Ship and KTD
Facilitate SLA reporting and payments with internal/external teams/clients, work Acct, KHC and Kroger Ship
Communicate with key HW Leaders on program performance, successes and improvement areas
Make recommendations on strategic program growth working KTD, Strategic Acct Mgr. and Sales teams
Help in execution of process improvement initiatives on strategic programs
Facilitate B2B and FAM contracting including ensuring appropriate NDAs are in place when sharing any info, creating/redlining contracts and/or SOW's
Track contract/SOW and new business requests, status and reporting of the same
Participate in special projects as assigned including: working with consultants on specifically defined engagements, etc.
Work with Finance to ensure revenue is captured and invoices are paid by client as appropriate
Set KPI's, monitor progress toward goals/ outcomes to ensure program compliance/ profitability
Travel regionally to meet with groups to review performance of services and to support business needs
Must be able to perform the essential job functions of this position with or without reasonable accommodation