Knowledge Manager
About The Position
GCyber is seeking a Knowledge Manager, to support our government customer. As a Knowledge Manager, you will play a pivotal role in ensuring mission partners have access to the operational capabilities they need, driving organizational improvement and operational excellence. As the Knowledge Manager, you will: Support and sustain Knowledge Management across people, processes, and tools to improve organizational effectiveness, including maintenance and enhancement of CESO ITSS KM environments in coordination with government leadership. Translate operational requirements into integrated, doctrinally sound processes and technical solutions; design, document, and orchestrate workflows that support mission execution. Provide technical expertise and oversight across communications, time management, quality assurance/control, process development, risk management, and records management (including metadata structure and program facilitation). Implement and manage change management activities, including establishing and maintaining a Change Request schedule, tracking and updating policies and procedures, and resolving application defects through the full lifecycle. Support mission-critical and time-sensitive requirements, including facilitation and documentation of battle rhythm events (e.g., KM Working Group and KM Board) and responding to ad hoc organizational needs.
Requirements
- Active DoD TS/SCI clearance
- Bachelor’s degree in a related discipline with 8+ years of prior experience, or Master’s degree with 6-10 years of prior relevant experience
- Proficiency in Computer and Microsoft Office applications
- Knowledge of policy development and maintenance.
- Knowledge Management Certification
Responsibilities
- Support and sustain Knowledge Management across people, processes, and tools to improve organizational effectiveness, including maintenance and enhancement of CESO ITSS KM environments in coordination with government leadership.
- Translate operational requirements into integrated, doctrinally sound processes and technical solutions; design, document, and orchestrate workflows that support mission execution.
- Provide technical expertise and oversight across communications, time management, quality assurance/control, process development, risk management, and records management (including metadata structure and program facilitation).
- Implement and manage change management activities, including establishing and maintaining a Change Request schedule, tracking and updating policies and procedures, and resolving application defects through the full lifecycle.
- Support mission-critical and time-sensitive requirements, including facilitation and documentation of battle rhythm events (e.g., KM Working Group and KM Board) and responding to ad hoc organizational needs.
Benefits
- 26 Days of Paid Leave + Annual PTO Increase
- An extra day of paid leave for every year of employment with GCyber
- Paid Parental Leave
- Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
- 401(k) Matching
- 100% Company-funded Disability Insurance
- 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
- Training and Professional Development Plans
- Commuter Benefits Plan
- Parking and Transportation Allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
