Valiant is looking for a Knowledge Manager (KM) to join our team! ESSENTIAL DUTIES AND RESPONSIBILITIES: Design, review and implementation of the MTC Knowledge Management Plan, including KM Standing Operating Procedures (SOP), annual KM Plans, KM policy development and coordination. Creation and ongoing management of the MTC’s online presence (SharePoint and related web sites on the Non-Secure Internet Protocol, Router Network (NIPRNet), including: All training event scheduling and tracking for 5 MTC training/operations teams and 3 DPTMS Virtual Simulations training teams. Customer outreach and training on the MTC event coordination process. Applications development and training for internal MTC team processes. Collection and dissemination of MTC Team SOPs, coordination documents, orders and plans, etc. Collection, analysis and presentation of training data related to personnel and system usage; customer satisfaction and feedback; outreach effectiveness and management processes. Training and consultation on the MTCs KM System (KMS), A365 office productivity software, SharePoint, and training/instructional design. Planning and execution of the MTC’s Advanced Software Skills Training Program. Creation and deployment of online learning (e.g. eLearning, eBooks, training presentations). Ongoing maintenance of the MTC’s KM Publications Program, KM Quarterly Newsletters and KM Bulletins. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level