Knowledge Manager
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Knowledge Manager and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT Knowledge Manager: Oversees knowledge management (KM) services to deliver, operate, and maintain all KM capabilities for processes, procedures, and tools to create, receive, validate, maintain, catalog, store, update, and retrieve organizational information. Develops, manages, refines, and matures knowledge content for display and utilization within Power Platform (Power Apps, Power Automate, Power BI) and collaborative technologies (SharePoint Online). Implements staff training on KM principles and practices. Analyzes user and organizational needs with the functionality to plan and design software systems to meet those needs. Performs software updates, refinement, user testing, and debugging to meet the needs of the organization. Coordinates with all stakeholders for the development, publishment and implementation of KM policies and procedures. Designs, manages, and performs administrative functions for the USAG Rheinland-Pfalz organizational SharePoint on NIPRNet and/or SIPRNet, and any other general collaboration/information sharing tools. Develops, integrates, and maintains best practices for collaboration portals. Makes recommendations for processes and integration of tools that can improve automation, collaboration, or data and knowledge processes. May serve as a team or task lead. WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Knowledge Manager must have:
Requirements
- Education: Bachelor of Arts/Bachelor of Science
- Experience: 5+ years of related experience
- Required Certifications: DoD IAT Level II Certification and an ITIL Foundation within 90 days of hire
- Security Clearance Level: Secret
- Location: On Customer Site, Rhine Ordnance Barracks, Kaiserslautern, Germany
- US Citizenship Required
- Experience maintaining all KM capabilities for processes, procedures, and tools to create, receive, validate, maintain, catalog, store, update, and retrieve organizational information.
- Experience developing, managing, refining, and maturing knowledge content for display and utilization within Power Platform (Power Apps, Power Automate, Power BI) and collaborative technologies (SharePoint Online).
- Implements staff training on KM principles and practices.
- Analytical Thinking, Enterprise IT, Information Technology (IT) Services, Planning Ability
Responsibilities
- Oversees knowledge management (KM) services to deliver, operate, and maintain all KM capabilities for processes, procedures, and tools to create, receive, validate, maintain, catalog, store, update, and retrieve organizational information.
- Develops, manages, refines, and matures knowledge content for display and utilization within Power Platform (Power Apps, Power Automate, Power BI) and collaborative technologies (SharePoint Online).
- Implements staff training on KM principles and practices.
- Analyzes user and organizational needs with the functionality to plan and design software systems to meet those needs.
- Performs software updates, refinement, user testing, and debugging to meet the needs of the organization.
- Coordinates with all stakeholders for the development, publishment and implementation of KM policies and procedures.
- Designs, manages, and performs administrative functions for the USAG Rheinland-Pfalz organizational SharePoint on NIPRNet and/or SIPRNet, and any other general collaboration/information sharing tools.
- Develops, integrates, and maintains best practices for collaboration portals.
- Makes recommendations for processes and integration of tools that can improve automation, collaboration, or data and knowledge processes.
- May serve as a team or task lead.
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
- Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
