Knowledge Management Specialist

Castellum IncWashington, DC
41d

About The Position

Corvus Consulting LLC is in search of a Knowledge Management Specialist to support the 9/11 Victim's Compensation Fund (VCF) Transformation Project. This role will contribute to the modernization of policies, procedures, and systems that enable end-to-end claims processing, including the rollout of the new myVCF platform. The Specialist will design and manage knowledge structures to ensure staff have access to accurate, consistent, and searchable information.

Requirements

  • 3-5 years of experience in knowledge management, content strategy, or information architecture.
  • Bachelor's degree required.
  • Proficiency in SharePoint is essential.
  • Strong analytical, communication, and project management skills.
  • Ability to work effectively across all levels of the organization.
  • Eligible to obtain OPM Public Trust security clearance

Nice To Haves

  • Experience with change management or adult learning principles is a plus
  • An active OPM Public Trust, DOJ MBI, or higher security clearance is preferred

Responsibilities

  • Develop and implement knowledge management frameworks and governance processes.
  • Administer and optimize knowledge platforms (SharePoint, Shared Drives, intranet portals).
  • Curate and maintain policies, procedures, and other knowledge assets.
  • Create taxonomies, metadata standards, and tagging protocols.
  • Partner with SMEs and training teams to ensure accuracy and alignment.
  • Monitor usage data and user feedback to drive continuous improvement.
  • Collaborate with internal teams and external vendors to support system integration.
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