Knowledge Management Solutions Specialist

MWE • Los Angeles, CA

1d • $79,000 - $110,000

About The Position

The Knowledge Management (KM) Solutions Specialist reports to the Associate Director of KM Solutions and supports the KM Directors, KM Managers and the broader KM team. This role works to advance the firm’s knowledge management strategy through close collaboration with the KM team to build and maintain lawyer- and client-facing KM tools, systems, and processes.

Requirements

• Bachelor’s degree
• Knowledge of Microsoft Office Suite, with strong Excel skills
• Work experience in a large law firm environment
• Strong written and verbal communication skills
• Strong organizational skills
• Ability to work under tight deadlines and prioritize responsibilities
• Ability to handle and maintain confidential information
• Ability to learn new concepts and skills quickly

Responsibilities

• Support drafting protocols, designing workflows, delivering training sessions, coordinating with contract attorneys, and managing project timelines
• Facilitate data-related workflows for KM initiatives, including data collection, name normalization, identifying and populating missing data, running test exports, and performing final quality control reviews
• Help maintain KM builds, including data source updates, refreshes, and workspace republication
• Contribute to the development of AI-driven KM solutions by testing use cases, integrating AI tools into existing workflows, and analyzing outputs from AI models
• Participate in technology training sessions and pilot programs to ensure the KM Department continues to adopt and leverage best-in-class tools, both firm-wide and within specific practice groups
• Conduct legal research, including searching for relevant statutes, administrative rules, sub-regulatory guidance, and other resources, that support knowledge resources (e.g., 50 state surveys)
• Help support the maintenance of KM platforms and solutions, ensuring content remains current, relevant, and accessible
• Maintain KM content on internal sites such as YourSource and practice group pages by adding new resources, updating language, and ensuring accurate linkage
• Monitor proposed and enacted legislation and prepare updates to keep KM resources current
• Analyze trends in attorney requests to proactively develop solutions and create new resources that enhance efficiency
• Assist with special projects and perform other duties as assigned by KM Managers and Directors

Benefits

• Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
• Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees