Kitchen Manager - Pump & Pantry

Bosselman Pump & Pantry, Inc•York, NE

About The Position

The Pump Kitchen Manager is responsible for planning, organizing, directing, and managing the staff and resources of the Pump & Pantry location to ensure efficient, high-quality, and profitable service of food across multiple brands, including P&P Food, Quiznos, Cinnabon, Little Caesar’s, KKC and Scoops. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

Requirements

At least six months food handling or food service experience is required.
Ability to read and follow product specifications.
Positive, enthusiastic attitude.
Flexibility and adaptability to change as needed.
Strong communication skills.
Professional appearance and attire.
Must work a minimum of one weekend per month and one late shift per week.
Must work a minimum of 45 hours per week.
Availability to work holidays, weekends, and any other require shift(s).
Reliable transportation and phone access.
Ability to communicate in English, – IF APPLICABLE
Friendly, courteous, and prompt customer service skills.
Ability to work cooperatively with team members.

Responsibilities

Responsible for hiring, performance reviews, employee development and scheduling. Addresses performance issues, manages corrective action and ensures accurate payroll processing to support team success and growth.
Oversees food preparation and service for P&P Food, Quinzos, Cinnabon, Little Caesar’s, KKC and Scoops, ensuring high-quality and consistent customer experiences across all brands.
Oversees the cleanliness, organization and overall appearance of the kitchen, both internal and external, to ensure they meet company standards and are in proper working order.
Regularly reports all maintenance, customer and personnel issue to upper management.
Works with team members to prepare food items that are flavorful and popular with customers.
Manages kitchen staff to ensure efficient supply provisioning and purchasing.
Supervises portion control and food preparation to minimize waste.
Conducts frequent checks to ensure consistent, high quality food preparation and service across all food service brands.
Ensures all personnel are in proper uniform and maintain a neat and professional appearance in line with company standards.
Ensures that all personnel are thoroughly trained on policies, procedures and expectations.
Performs all key management tasks, including scheduling, DCG reporting, EOM and inventory management are completed accurately and on time
Is proficient in the procedures for opening and closing the store, including completing all required paperwork and ensuring a smooth transition between shifts.
Addresses and resolves complaints related to food quality and service for all brands.
Responsible for compliance with sanitary food handling practices, overall cleanliness, and maintenance of the kitchen and dining areas.
Adheres to all health and safety regulations and ensures safe working conditions at all times.
Provides friendly, competent customer service across all food brands.
Reports to work on time as scheduled, ensuring reliable attendance and commitment to the role.
Reports to work as necessary when staffing shortages occur, ensuring the kitchen remains fully operational and customer service standards are maintained.
Communicates appropriately with customers, providing friendly, competent and efficient service.
Assists in other duties as assigned.
Must be able to travel to meetings and other company functions.