Assistant Pantry Manager

Friends of Switchpoint Inc•Tooele, UT

9d•$15 - $17

About The Position

The Assistant Pantry Manager supports daily food pantry operations through hands-on execution, client intake support, volunteer coordination, inventory flow, and facility readiness. This role is highly client-facing and ensures a dignified, organized, and welcoming pantry experience. The safety of our employees is a primary concern of Switchpoint. Employees are expected to follow OSHA proper lifting techniques and safe-lifting ergonomics while on the job.

Requirements

Non-profit work experience preferred
Must be 21 years or older
Previous food pantry experience or related experience preferred
Motivated self-starter with strong attention to detail
Strong problem-solving and interpersonal communication abilities
Clean driving record
Excellent written, verbal, computer, and documentation skills
Proven organizational and follow-up skills
Comfortable working with diverse clients, volunteers, staff, and other service providers
Ability to handle a range of client and volunteer situations calmly, professionally, and respectfully
Ability to effectively and appropriately represent the agency to the public
Ability to apply common sense in carrying out instructions
Basic knowledge of Microsoft Office and database software required
Must be able to obtain a Food Handler’s Permit as required by Utah state agencies
Must be able to lift, carry, unload, and move food products up to 50 lbs

Nice To Haves

Non-profit work experience preferred
Previous food pantry experience or related experience preferred

Responsibilities

Daily Pantry Operations
Open pantry for grocery rescue, volunteers, and pantry staff
Move food racks from walk-in fridge to store areas
Sort, stock, and rotate food and bread from grocery rescue
Monitor and adjust store card quantities daily
Help maintain front lobby cleanliness
Client Intake & Support
Welcome clients and assist with intake and file updates per Utah Food Bank/Switchpoint guidelines
Assess client eligibility (housing, income, household status)
Explain pantry process (vouchers, hygiene items, and shelter resources)
Retrieve hygiene items as needed
Document client visits accurately in the Food Pantry Assistance Program
Support clients with empathy, dignity, and respect
Volunteer & Partner Coordination
Welcome, assign, and support volunteers
Provide clear instructions and job assignments
Work alongside volunteers from multiple organizations
Express appreciation and recognition for volunteer contributions
Inventory & Food Preparation
Sort and prepare monthly sack lunches
Box prior-month lunches for shelter delivery
Assist with restocking and food organization throughout the day
Facility & End-of-Day Responsibilities
Secure all files at the end of the day
Return food racks to walk-in fridge
Ensure lights, HVAC, and doors are secured
Support Switchpoint facility needs as assigned
Lifting, carrying, unloading and moving food products of up to 50+ lbs
Review and Follow: OSHA Guidelines for Safe Lifting
Recordkeeping and Reporting:
Report critical incident(s) immediately to Regional Director.
Collects data necessary to meet funding requirements and statistical reports.