Key Account Service Representative
About The Position
Responsible for providing in-house and onsite technical support, preventative maintenance, field repair, and commissioning of a variety of voltage control and power quality equipment. Also responsible for verifying scheduling of service calls with customers and meeting pre-scheduled preventative maintenance agreements. Includes but not limited to troubleshooting, testing, repairing and maintaining a variety of electrical and mechanical equipment. Provides pre-sales and post sales technical support to the Staco sales team. This position requires domestic and occasional international travel. Quoting and Scheduling Service.
Requirements
- Minimum, 2 year technical degree in electronic or electrical engineering technology and one year of related experience, or equivalent combination of education and experience
- Good understanding of power quality equipment
- Working knowledge of electrical and electronic principles
- Ability to read and interpret schematics, diagrams, specifications, and operation manuals
- Experience with computer applications (ERP systems, MS Word, Excel, PowerPoint)
Responsibilities
- providing in-house and onsite technical support
- preventative maintenance
- field repair
- commissioning of a variety of voltage control and power quality equipment
- verifying scheduling of service calls with customers
- meeting pre-scheduled preventative maintenance agreements
- troubleshooting, testing, repairing and maintaining a variety of electrical and mechanical equipment
- Provides pre-sales and post sales technical support to the Staco sales team
- Quoting and Scheduling Service
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
Number of Employees
11-50 employees
