Key Account Manager, USA

Volta Labs•Boston, MA

1d•Onsite

About The Position

Volta Labs is an applications company that is revolutionizing the future of genomics. We are a Boston based, venture-backed biotech startup that makes extracting vital information from biological samples is as simple as pressing a button, through our flagship product Callisto. Our product speeds up processing time for scientists and increases accessibility to important genetic information for patients. Sitting at the intersection of science and engineering, we invite you to join us on our journey to shape the future of genomics, where insatiable curiosity is encouraged and every Voltarian makes an impact. You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world. Volta Labs has launched Callisto, our groundbreaking platform for NGS sample prep — and we’re now commercializing it globally. This is a pivotal moment for our company: we’re scaling rapidly, expanding into new markets, and building the team that will transform how genomics is done. Joining Volta now means having a direct impact on bringing a first-in-class technology to scientists worldwide and shaping the future of genomics. We’re hiring a Key Account Manager to drive solutions sales and revenue growth across the U.S. market. As our first quota-carrying sales hire in the U.S., you will build the customer pipeline, run complex sales cycles, and close high-value deals — owning everything from qualification through close. This is a frontline, individual contributor role for someone who knows how to win net-new business, is comfortable operating independently, and takes full ownership of his accountability. You are an experienced Key Account Manager with clear capabilities to grow into the next level. Generate and close net-new business across target accounts in the U.S. Build and maintain a qualified customer pipeline sufficient to consistently hit quota. Own the full solution sales cycle from qualification, development through procurement and close. Drive complex, multi-stakeholder solution sales involving scientists, lab operations, procurement, and executive sponsors. Establish Volta Labs as a strategic partner within key accounts. Represent the company in high-stakes customer interactions and industry settings. Provide direct market feedback to leadership to refine positioning and go-to-market strategy. Within 3 months you’ll… Ramp on Callisto and the full product and solution portfolio; develop a deep understanding of our ICP and target accounts. Begin building a pipeline through outbound prospecting, warm introductions, and conference presence. Shadow existing customer interactions and complete your first independent discovery calls. Within 6 months you’ll… Have a healthy, qualified pipeline with solution deals at multiple stages. Closed your first deals and demonstrated repeatable ability to advance opportunities through complex, multi-stakeholder cycles. Established trusted relationships with key accounts and began representing Volta at relevant conferences and industry events. At 12+ months you’ll… Be consistently attaining solution quota with a diversified book of business opportunities across academic medical centers, reference labs, and commercial genomics customers. Serve as the primary commercial lead for the U.S. and help define the playbook for scaling the sales team including account segmentation, messaging, and sales process. You act as a key voice in commercial strategy for Volta.

Requirements

5–10 years of selling experience in genomics capital equipment or a closely adjacent life science solution category.
Background in molecular biology, genomics, or a related scientific field with at minimum a Masters degree
Proven track record of closing complex, six-figure+ solution deals with long sales cycles and multiple stakeholders.
Experience selling into academic medical centers, reference labs, or commercial diagnostic labs including working with tenders.
Strong technical and scientific fluency; able to engage credibly with PhDs, lab directors, and executive sponsors.
Ability to work cross-functionally with engineering, application development and manufacturing to ensure a smooth solution delivery.
High ownership mindset — you treat your accountability as your business.
Comfortable in ambiguity; able to create structure and process where none exists.
Experience working at an early stage start up
This is a full-time position that requires a significant amount of in-person work and collaboration onsite at our Seaport Office in Boston, MA. If you are unable to relocate or commute to the Boston MA area, this role won't be a match.

Responsibilities

Generate and close net-new business across target accounts in the U.S.
Build and maintain a qualified customer pipeline sufficient to consistently hit quota.
Own the full solution sales cycle from qualification, development through procurement and close.
Drive complex, multi-stakeholder solution sales involving scientists, lab operations, procurement, and executive sponsors.
Establish Volta Labs as a strategic partner within key accounts.
Represent the company in high-stakes customer interactions and industry settings.
Provide direct market feedback to leadership to refine positioning and go-to-market strategy.

Benefits

Robust Equity Program , to build future wealth through stock options with high growth potential
Comprehensive Healthcare Coverage , including Medical, Dental, & Vision
HSA with monthly company contribution, & FSA
Sponsored Commuter Benefit Plans
Access to Our 401K Plan , to save for your future
12 Weeks of Paid Parental Leave
Paid Time Off , because we understand the importance of time off for rest and adventure
11 Paid Holidays
Twice Weekly Company Lunches , office snacks, beverages, & treats
Monthly Team Happy Hours and regular team outings!