Key Account Manager

Bakemark • Phoenix, AZ

3d

About The Position

We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with our most valuable clients. This role is responsible for understanding client needs, delivering tailored solutions, and driving long-term business success through exceptional service and account management.

Requirements

• Proven experience in account management, sales, or client services (typically 3–5 years)
• Strong communication, negotiation, and interpersonal skills
• Ability to manage multiple accounts and prioritize effectively

Responsibilities

• Serve as the primary point of contact for assigned key accounts
• Develop deep understanding of client business goals, challenges, and industry trends
• Build and maintain strong, long-term relationships with decision-makers and stakeholders
• Identify opportunities to upsell, cross-sell, and expand account value
• Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutions
• Monitor account performance, track KPIs, and prepare regular reports
• Resolve issues promptly and ensure client satisfaction
• Negotiate contracts, renewals, and pricing agreements
• Stay informed about competitors and market dynamics

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed