Key Account Manager

Simply Staffed•Omaha, NE

About The Position

The Key Account Manager will act as the primary point of contact for key accounts, ensuring seamless communication and collaboration. You will analyze sales data, identify growth opportunities, and develop strategic account plans. Strengthening relationships with customer stakeholders will be a key focus of this role. This Key Account Manager will play a pivotal role in driving growth and fostering strong partnerships with key customers. You will be responsible for implementing strategic initiatives, resolving issues, analyzing sales data, and identifying opportunities for business development.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Proven experience in key account management, sales, or business development.
Manufacturing industry experience.
Must be strong in relationship building.
Strong analytical, strategic thinking, and problem-solving skills.
Exceptional interpersonal and communication abilities.
Proficiency in CRM tools, Microsoft Office Suite, Microsoft Teams, and Excel.
Ability to travel up to 35-40%.
Strong analytical skills with the ability to interpret sales data and market trends.
Excellent interpersonal skills, with the ability to build rapport and trust with customers and internal stakeholders.
Strategic thinker with a proactive approach to problem-solving and decision-making.
Ability to multitask and prioritize tasks in a fast-paced environment.

Responsibilities

Act as the main liaison between the customer(s) for day-to-day operations, ensuring seamless communication, coordination, and collaboration on joint projects.
Ensure effective and transparent communication between both organizations, supporting smooth execution of joint initiatives, including projects, tasks, orders, and other agreed-upon objectives.
Serve as the champion and advocate for the customer while upholding the company's best interests.
Evaluate product sales within key accounts to identify opportunities for upselling, cross-selling, and introducing new products.
Monitor and report changes in the customer(s)’ business, such as sales trends, management shifts, and organizational updates internally.
Conduct on-site annual business reviews with account(s) to assess progress and set future goals.
Strategically manage special pricing, balancing competitive market rates with company profit objectives to ensure sustainable business growth.
Identify underperforming products and develop strategies to enhance their market traction and profitability.
Implement strategies to maximize revenue growth and profitability within the assigned key accounts.
Collaborate with internal stakeholders to develop and execute strategic account plans aligned with company objectives.
Build and maintain strong, long-lasting relationships with key personnel at the assigned customer account(s).
Employ a consultative selling approach with key contacts at the assigned customer(s) to identify needs and recommend suitable products, solutions, or services.
Work with the product development team to tailor offerings to meet the specific needs of the account(s).