Key Account Manager 2-3 - Peterbilt

Bendix Commercial Vehicle Systems LLC•Avon, OH

7d•Remote

About The Position

Want to help shape tomorrow? At Bendix we’ve been doing it for 90 years…setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today! www.bendix.com/careers JOB DESCRIPTION: Position Title: Key Account Manager (KAM) – Peterbilt Reports To: Sr. Director, Sales PACCAR Date Last Revised: September 16, 2024 Position Summary: This position is responsible for implementing strategic customer account initiatives as well as leading the interface with the Engineering, Product Planning, and Operations Groups to drive business results in line with those of the company.

Requirements

Thorough understanding of the technical aspects of the Bendix Product Line including the operation, design and application of air brake and foundation brake systems.
Working knowledge of all areas in the transportation industry including Suppliers, OE, Fleets, Original Equipment Service (OES), independent distribution channels, etc.
Possess thorough knowledge of Department of Transportation (DOT) regulations and rulemaking.
Extensive competence in customer service, customer relationship management, sub-project responsibility and conflict management.
Solid knowledge of marketing strategies.
Working knowledge of computer based programs. (Word, Excel, PowerPoint).
A minimum of 7 years experience in account management within the heavy vehicle industry required.
Must possess the ability to both articulate the value proposition and Unique Selling Proposition (USPs) of Bendix products to potential customers
Must possess the ability to obtain the Voice of the Customer (needs and preferences) and articulate that concisely to product development and other business teams.
Must possess the ability to work with Customer’s Safety and Compliance teams to discuss potential product performance issues.
Must possess the ability to work independently.
Excellent customer relationship skills are a priority.
Excellent Negotiating Skills
Ability to understand and conduct market analysis and develop business strategies.
Excellent problem solving skills including the ability to develop creative solutions that address customer needs.
Excellent written and oral communication skills that facilitate effective formal and informal discussions.
Excellent Presentation Skills
Proficient in Excel, PowerPoint, Word and SAP reporting.
B.S. Degree required.
Must be able to travel domestically 20% per year, with the potential to occasionally travel internationally.
Customer based position, must be domiciled near Denton, Texas.
All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employment-based visa sponsorship.

Nice To Haves

A minimum of 5 years experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM desired.
Engineering discipline preferred; MBA a plus.

Responsibilities

Establish and maintain strong relationships at the Assistant GM, Chief Engineer and senior levels of the division, specifically with the engineering, product planning, operations, and service organizations.
Provide the Voice of the Customer within Bendix and adequately represent Bendix to the Customer.
Provide support to Customer Sales and Marketing events on behalf of Bendix for the Truck Brand.
Participation in the development of customer strategies for North America based on interaction with Bendix CoC (Center of Competency) Directors and the Account Team.
Support the coordination and introduction of new Bendix Technologies via alignment of Product Plans and Technology Roadmaps.
Participation in creation of customer budgets incl. coordination with Controlling
Help develop short and long term sales plans via the Sales Planning Process
Effectively monitor, track and communicate key activities as they relate to product development and product launches with Bendix departments.
Possess a basic understanding of the impact that decisions made surrounding program strategies have on a global basis.

Benefits

Work/life balance that includes Paid Vacation & Holiday Paid Time Off
401k Plan with Company matching
Retirement Savings Plan
Educational Assistance Program (Tuition Reimbursement)
Wellness Program and incentives
Hybrid Work policy
On-Site Fitness Center
On-Site Cafeteria with Healthy menu options
Health and Welfare Insurance Benefits that start on your 1st day of employment:
Company-Paid Benefits:
Basic Life Insurance
Basic Accidental Death and Dismemberment (AD&D) Insurance
Short Term Disability
Business Travel Accident Insurance
Employee Assistance Program (EAP)
Voluntary Employee-Paid Benefits:
Medical and Prescription insurance
Dental insurance
Vision insurance
Supplemental Life Insurance Plans
Supplemental AD&D insurance for Employee and Family
Long Term Disability
Accident Plan
Critical Illness Plan
Hospital Indemnity Plan
Legal
Identity Theft and Fraud Protection
annual bonuses based on achievement of certain metrics of up to 4% of annual salary.