Key Account Manager, Vision Care-Northeast Region

Alcon

5d

About The Position

Key Account Manager, Vision Care-Northeast Region At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Key Account Manager, Vision Care supporting U.S. Vision Care Key Accounts team, you will be trusted to be responsible for a portfolio of accounts ($15-$40m), identifying and addressing the needs and opportunities for these accounts to drive category growth, profitability, market share and revenue, under the direction of the Executive Sales Director. Lead the development of the account plan in order to maximize profitability, revenue growth and market share in the context of the broader channel strategy and business plan. In this role, a typical day will include: Manage key accounts relationships Develop and maintain relationships with key stakeholders within accounts, understanding customer challenges and identifying solutions to enhance patient care Drive sales, promotion, and development in designated accounts to reach commercial goals Establish and develop long-term relationships with key customers by acquiring a thorough understanding of their needs and requirements Expand relationships with existing customers by continuously proposing solutions that meet their needs and objectives Lead the preparation of strategies and individual tactical plans, providing strategic input on analysis, future potential, and key programs required for the accounts Prepare and negotiate contracts, guiding initiatives targeting specific accounts Analyze the market situation, including competitive intelligence activities on key accounts and competitors Organize customer events and other programs independently or with the marketing/medical department, in line with agreed business tactical plans Contribute to stakeholder mapping, including segmentation and profiling, and provide accurate and timely data for the Alcon Customer Relationship Management system Drive the sales operations plan and achieve agreed sales and broader performance targets 50% travel in assigned geography

Requirements

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs.; Assoc.+9 yrs.; M.S.+2 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 5 Years of Relevant Experience

Responsibilities

• Manage key accounts relationships
• Develop and maintain relationships with key stakeholders within accounts, understanding customer challenges and identifying solutions to enhance patient care
• Drive sales, promotion, and development in designated accounts to reach commercial goals
• Establish and develop long-term relationships with key customers by acquiring a thorough understanding of their needs and requirements
• Expand relationships with existing customers by continuously proposing solutions that meet their needs and objectives
• Lead the preparation of strategies and individual tactical plans, providing strategic input on analysis, future potential, and key programs required for the accounts
• Prepare and negotiate contracts, guiding initiatives targeting specific accounts
• Analyze the market situation, including competitive intelligence activities on key accounts and competitors
• Organize customer events and other programs independently or with the marketing/medical department, in line with agreed business tactical plans
• Contribute to stakeholder mapping, including segmentation and profiling, and provide accurate and timely data for the Alcon Customer Relationship Management system
• Drive the sales operations plan and achieve agreed sales and broader performance targets
• 50% travel in assigned geography

Benefits

• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees