Key Account Manager - Packaging
About The Position
The Key Account Manager is a pivotal role responsible for driving sales and managing strategic relationships with Tier 1 CPG manufacturers. As a global leader in machine manufacturing with best-in-class training and support, the company provides high-performance solutions including rigid closures, caps, pumps, bottles, and labeling services. In this role, the Key Account Manager will leverage a deep understanding of the packaging industry to strengthen existing partnerships and identify new business opportunities within the food, beverage, industrial, and commercial market segments. The role encompasses the full sales lifecycle, from prospecting and high-level door-opening to closing complex, profitable deals.
Requirements
- Minimum of 5 years in packaging account management and sales.
- Proven track record selling into the food, beverage, or industrial segments.
- Exceptional presentation skills and the ability to build rapport with executive-level decision-makers.
- Willingness to travel the territory as required.
- A self-starter who thrives in a home-office environment and possesses strong business development "hunter" instincts.
Responsibilities
- Manage sales and account strategy for all equipment and tooling products within the Tier 1 CPG space.
- Develop and execute long-term written strategies, including account planning and budgeting, aligned with corporate mandates.
- Establish and maintain deep-rooted relationships with key decision-makers, ensuring the value proposition is understood at every level of the customer’s organization.
- Proactively identify, quantify, and secure new Tier 1 customers to achieve profitable growth.
- Review customer needs to develop tailored solutions, facilitate order management with support teams, and deliver professional presentations and cost models.
- Ensure all opportunities are accurately tracked in the order management tool with regular updates.
- Monitor competitor activities and equipment acquisitions within your accounts.
- Provide regular feedback to Business Development to drive future product strategies.
- Submit detailed "lost order" reports to help the organization refine its competitive positioning.
- Communicate account strategies and updates to the wider sales and service teams to ensure alignment on shared objectives.
- Identify potential points of resistance or high-risk opportunities and collaborate with team leaders to facilitate resolutions.
- Act as a liaison for quality or service issues, driving accountability within the service team and escalating critical dissatisfaction issues to senior leadership when necessary.
- Facilitate the resolution of issues that may delay final payments on orders.
Benefits
- Highly competitive base salary.
- Uncapped bonus and commission structure.
- Full benefits package and expense reimbursement.
- World-class training and support from a global industry leader.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1-10 employees
