Key Account Manager- National Accounts

ITW • Port Saint Lucie, FL

4d • $82,000 - $109,000

About The Position

Key Account Manager Job Description: Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions and equipment to the construction industry to increase profitability. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. Alpine is seeking a Key Account Manager to support our national accounts, reporting into our National Account Manager. This is a key role in our sales team as they are in charge of developing and maintaining relationships with our top National customers as well as an integral member of our internal team, collaborating across departments.

Requirements

• 4 Yr. Degree in Business, Engineering, Marketing or Construction Management preferred
• Demonstrated Aggressive Growth Mindset and Hunter capabilities
• Strong sales history, ideally with experience in the construction industry
• Knowledge of Truss plant operations desired, i.e., software, paper flow, production & plant layout
• Excellent verbal and written communication skills
• Demonstrated cross functional collaboration skills
• Professional Presentation skills
• Project Management skills
• Proven Experience as a Highly Motivated, Results Driven, Self Starter
• Strong organizational skills
• Strong Computer skills including MS Office Suite

Nice To Haves

• Software Industry related software is a plus
• Bilingual abilities is a plus

Responsibilities

• Relationship management for existing and strategically identified national accounts.
• Develops and executes account plans and strategies aligned for growing with our national partners.
• Identifies competitive issues, industry trends and business opportunities.
• Meets/exceeds assigned sales and profitability targets with targeted national accounts.
• Collaborate with Solutions Delivery, Marketing and Software Development to implement software systems to accounts.
• Map key external stakeholders/decision makers and establish stakeholder relationships with national accounts partners.
• Support National Account Manager in developing new opportunities outside of existing relationships.
• Be a collaborative partner with project management skills and open communication with internal Alpine functions
• Partner with 3rd party strategic partners to advocate and grow truss design support as well as whole house integration with national accounts.
• Serves as the customer advocate and trusted business advisor in the organization.
• Handles customer issues to resolution.
• Marshalls resources such as software support, and engineering service, in order to meet account performance objectives and customer's expectations.
• Proactively identifies customer issues and takes corrective actions to bring a resolution.
• Ensures high levels of customer satisfaction.
• Ensures timely and successful delivery of Alpine solutions in order to meet customer needs and business objectives.
• Requires a deep understanding of Alpine products and services.
• Gains general understanding of customer or prospect's business needs.
• Reviews and analyzes customer business processes and recommends solutions that enable the customer to achieve its goals.
• Uses value added selling process while executing the go to market strategy and negotiating skills to close business.
• Develops specific target sales plans to increase market share on targeted product lines.
• Develops a comprehensive working knowledge of all products, i.e., software and machinery

Benefits

• ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees